What We Do for Organizations

FSEAP offers a full range of solutions to meet employee, member and organizational needs. It's all about providing the right support at the right time. Our four time award winning approach enables organizations, employees and members to function at their best.


Employee, Member and Family Assistance Programs

FSEAP provides Employee Assistance Programs, Employee and Family Assistance Programs, Member Assistance Programs and Member and Family Assistance Programs. Our Assistance Programs provide highly effective results. Our services for employees, members and their families include counselling, work-life resources, training and wellness resources in several formats. It's all about providing the right support at the right time. Our four time award winning Assistance Program enables employees and members to function at their best and help them through some of the concerns that impact their personal and workplace lives.

 


Critical Incident Response Services

FSEAP has been at the leading edge of incident response in Canada for decades and has developed deep resources in this field. FSEAP has a strategic alliance with the renowned U.S. critical incident response leaders, Crisis Care Network. We offer critical incident response using the principles of psychological first-aid. Rooted in best practices we support individuals, teams and organizations during crises and traumatic events.

From first point of contact, we support the recovery of your organization, employees, union members and dependents 24 hours a day / 365 days a year.

 


Building Mental Fitness and Resiliency in Your Workplace

FSEAP's workplace wellness division provides mental fitness and resiliency solutions and training at the organizational, manager and employee levels. Our Integrated Workplace Platform™ solutions include holistic workplace assessments, strategic planning and programming for mental and emotional well-being that are proven and evidence based. We customize our workplace solutions to fit your specific organizational needs.

 

 

 


Management and Organizational Consulting

FSEAP offers organizational, executive and management coaching; health and wellness strategic consulting for companies, groups or individuals, policy development assistance and in-depth training to facilitate organizational development. FSEAP solutions can drive organizational effectiveness.

 

 

 

 


Resources for Learning

Learning is key to promoting proactive and preventative healthy mindsets. FSEAP has extensive face-to-face training, hard copy and online resources that support the ongoing well-being of your employees and your organization. Our extensive Wellness Resources include highly rated face-to-face interventions, short workshops, Solutions Newsletters, smart device apps, online libraries, articles, newsletters, e-books, learning modules and links to web resources for employees' self-study online.

FSEAP offers organizational, executive and management coaching; health and wellness strategic consulting for companies, groups or individuals, policy development assistance and in-depth training to facilitate organizational development. FSEAP solutions can drive organizational effectiveness.


Program Management

FSEAP is committed to meeting the needs of the customers and clients we serve. FSEAP personnel are made up of a highly qualified and experienced team of EFAP account and program managers, workplace consultants, staff counsellors, critical incident response specialists, trainers, and administrative professionals.

Consistent, effective, and responsive program management is a critical factor in a successful EAP. FSEAP ensures the successful implementation and operation of an EAP by assigning a specific individual as a primary point of contact and "go-to" person for all EAP related matters. This program/account manager will serve as the primary point-of-contact from FSEAP, and will help design, implement, promote, manage, respond to service issues/questions, and evaluate the EAP.

Our program management services include the following:

Needs Assessment: Conducting an assessment of an organization's EAP related needs in collaboration with the organization. This assessment is designed to assist an organization in creating a program responsive to the unique needs of their environment, and culture.

Communication and Awareness Campaigns: Developing an EAP awareness campaign in collaboration with the organization to promote the EAP and employee health and wellness information among its employees, eligible family members, and management. EAP brochures, posters, wallet cards, fridge magnets, e-bulletins and other materials are provided to assist with promoting workplace wellness and increasing awareness of the EAP.

Reporting: Provision of detailed reports on program utilization and quality assurance that can be used to determine specific environmental issues affecting employees and their families and overall program management. The frequency and level of information reported is determined with each organization taking into consideration employee population size, confidentiality and their specific needs.

Strategy Meetings: Attending meetings with the organization to review utilization trends and findings, organizational concerns or needs that may affect the EAP service, as well as to define the EAP strategy and annual work plan.

About.

We're seeing results from our counselling that are as much as three times as effective as those of our larger competitors, which lead to better business outcomes.
Now we're talking.

Contact.

TEL: ​1.877.553.7327
TTY: 1.888.234.0414
​‹EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.

Connect.

TwitterLinkedin

My FSEAP

To login as a user, please click the following link:

myfseap.ca