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Call us, anytime. 24/7


For immediate support call (toll-free from Canada and US)*:


Your employer or union must have a contract with FSEAP in order to access services. 

*If you are outside of Canada and the US, connect with your local operator and ask to reverse the charges.

Yukon Workers’ Compensation Health and Safety Board

Your EFAP Services

24-Hour Helpline Services

As part of the Employee and Family Assistance Program, employees and their families can access telephone counselling services, 24-hours a day, 365 days a year, from anywhere in the world.

Professional staff trained in telephone crisis response are available any time of day or night. You can speak confidentially about anything that is causing distress, for example:

  • you are experiencing an emotional crisis

  • you want to harm yourself or someone else

  • you or your children are being abused by a spouse or partner

  • you have a problem with drugs or alcohol and are ready to seek help

  • you are the victim of or have witnessed an act of violence

  • you have experienced a traumatic event at work.

Whatever you or a family member discuss with a counsellor is kept confidential. No information will be released to anyone without your written consent except when required by law.

To access the helpline services, simply phone one of the numbers listed on this page, anytime 24-hours a day. You will be offered immediate assistance over the telephone and, if necessary, an appointment will be arranged for you to see a counsellor as soon as possible.

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