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Employee or Member Assistance

Log in to learn more about available services and the contact numbers specific to your organization, access online resources, or submit a service request.

​Or call 24/7/365 toll-free for immediate assistance*

*Your employer or union must have a contract with FSEAP in to order access service.

Customers and Business Inquiries

Call us toll-free

1-844-720-1212 (English/French)

1-888-234-0414 (TTY)


If your organization is in need of Critical incident and Trauma Support Services, contact us 24/7/365 by calling 1-844-720-1212.

FSEAP Corporate Offices
Corp Contact

National Head Office


Toll-free: 1-844-720-1212 (English/French)

TTY: 1-888-234-0414




Mailing Address

312 Parkdale Avenue, Ottawa, ON, K1Y 4X5


Opening Hours

Mon - Fri: 9 am to 5 pm Eastern

Corporate Regional Offices (Canada)

Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island)


Office phone: 519-966-5010

Sales/Account Services: 1-844-720-1212

Central (Ontario, Quebec)


1770 Langlois Avenue

Windsor, Ontario


Office phone: 519-966-5010

Sales/Account Services: 1-844-720-1212


312 Parkdale Avenue

Ottawa, Ontario

K1Y 4X5

Office phone: 613-725-5676
Sales/Account Services: 1-877-725-5676

North (Northwest Territories, Nunavut)

​Sales/Account Services: 1-877-553-7327

Pacific (British Columbia/Yukon)

301 - 1638 East Broadway
Vancouver, British Columbia 

V5N 1W1
Office phone: 604-732-6933

Sales/Account Services: 1-877-489-6933

Prairies (Alberta)


20 - 9912 106 Street NW
Edmonton, Alberta

T5K 1C5

Office phone: 780-448-0847
Sales/Account Services: 1-888-280-9675


Prairies (Saskatchewan, Manitoba)



200 – 1440 Broadway Avenue
Regina, Saskatchewan

S4P 1E2

Office phone: 306-757-6675

Fax: 306-757-0133

Sales/Account Services: 1-866-757-6620

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