Contact Us

How can we help?

To access the desired contact information, please choose from one of the following options:


Accessing Employee Assistance

For immediate, confidential assistance:

Your Employee Assistance Program (EAP) is here to connect you with confidential, professional assistance to help with any of life's challenges.

For immediate confidential access to your EFAP, simply call one of the toll-free phone numbers. Professional EAP staff are available to provide information about your EFAP benefits, the services available to you, or to arrange services, or connect you with immediate crisis support.

Call 24/7/365 toll-free*


(Western Canada & Territories)


(Ontario, Quebec, Atlantic Canada)

1-800-561-1128 (French)

1-888-234-0414 (TTY)

*If you are outside of Canada and the US, connect with your local operator and ask to reverse the charges.

To submit an online request for Counselling or Work/Life Services, or to learn more about the EFAP services and contact numbers specific to your organization, please:

*Your employer or union must have a contract with FSEAP in to order access service.