For employer or organizational inquiries about our services,
please contact us at:
National Head Office
Toll-free: 1-877-553-7327 (English/French)
312 Parkdale Avenue, Ottawa, ON, K1Y 4X5
Mon - Fri: 9 am to 5 pm Eastern
If your organization is in need of Critical incident and Trauma Support Services, contact us 24/7/365 by calling 1-844-720-1212.
If you would like to request a quote, click here.
If you are an employee in need of immediate assistance, click here.
Are you an employee or family member in need of assistance?
If you are at immediate risk of harm to yourself or others, please call 911 or your local emergency services.
Otherwise, for immediate EFAP support call (toll-free from Canada and US*):
1-844-720-1212 (Eastern Canada)
1-800-667-0993 (Western Canada)
*If you are outside of Canada and the US, connect with your local operator and ask to reverse the charges.
To submit an online request:
Your employer or union must have a contract with FSEAP in order to access services.
Regional FSEAP Offices (Canada)
Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island)
Suite 401, Young Tower
6080 Young Street
Halifax, Nova Scotia
Office phone: 902-420-1980
Sales/Account Services: 1-888-886-5552
Central (Ontario, Quebec)
1770 Langlois Avenue
Office phone: 519-966-5010
Sales/Account Services: 1-844-720-1212
312 Parkdale Avenue
North (Northwest Territories, Nunavut)
Sales/Account Services: 1-877-553-7327
Pacific (British Columbia/Yukon)
301 - 1638 East Broadway
Vancouver, British Columbia
Office phone: 604-732-6933
Sales/Account Services: 1-877-489-6933
20 - 9912 106 Street NW
Prairies (Saskatchewan, Manitoba)
200 – 1440 Broadway Avenue
Office phone: 306-757-6675
Sales/Account Services: 1-866-757-6620