Learn how FSEAP ensures an accessible, inclusive digital experience by aligning fseap.ca with the Accessible Canada Act and WCAG 2.1 AA standards, supported by the EqualWeb accessibility widget and responsive assistance. Accessibility Our Commitment and Standards FSEAP is committed to providing a website that is accessible to the broadest possible audience, regardless of circumstance and ability. We are actively working to increase the accessibility and usability of our website and deliver a web experience aligned with the standards outlined in the Accessible Canada Act and the Web Content Accessibility Guidelines (WCAG 2.1, Level AA), published by the World Wide Web Consortium (W3C). We have also installed the EqualWeb Digital Accessibility widget to help improve our website's accessibility and compliance as it grows and evolves. Enabling Accessibility For desktop users, we recommend launching the EqualWeb accessibility menu icon in the page's lower left corner. For mobile users, we recommend using your device's native accessibility features. Instructions for iPhone can be found in New Window Accessibility - Apple here, and for Android, they can be found in New Window Android Accessibility Overview - Android Accessibility Help here. Disclaimer FSEAP continually strives to improve the accessibility of its site and services. Despite our best efforts to make all pages and content on fseap.ca/myFSEAP.ca fully accessible, some content may not fully comply with the strictest accessibility standards. We continually seek solutions to bring all areas of the site to the same level of overall web accessibility. Assistance and Feedback If you are experiencing difficulty accessing the fseap.ca/myFSEAP.ca website, please contact us at info@fseap.ca , and we will be happy to assist you. If you have any comments or suggestions relating to improving the accessibility of our site, please do contact FSEAP at 1-844-720-1414 or info@fseap.ca . Your feedback will help us make improvements. Updated April 10, 2023 ***

Enhance workplace well-being and productivity with FSEAP’s comprehensive training programs. Access workshops and on-demand courses for employees and managers on mental health, resilience, leadership, team building, and more—delivered by Canada’s trusted not-for-profit provider. WORKPLACE TRAINING Management, organizational, and employee training sessions for health, teams, and organizational development. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges Resilient The content of this page is currently available in English only, a French version is under development. WORKPLACE SOLUTIONS Training Solutions Our management, organizational, and employee training sessions cover a broad range of topics and issues related to personal health and well-being, team functioning, and organizational development. FSEAP provides comprehensive training programs as part of holistic workplace intervention, as well as stand-alone workplace health and wellness training sessions. Our training programs: Teach and encourage the development of a healthy and productive lifestyle in and outside of work; Promote awareness of health issues and offer support strategies for dealing with personal and workplace challenges; Build the skills and capacities of employees at all levels for improved working relationships and organizational performance; and Improve workplace functioning. Every session is an opportunity to reach out to employees and remind them of the ways in which their EFAP can assist them. Explore FSEAP's Training Programs These training sessions can be presented as “Lunch-N-Learns” or more in-depth, multi-hour seminars, workshops, or facilitated discussions at the workplace or via webinar. Learn more Connect with a workplace consultant to find a training solution that meets your needs: Phone: 1.844.720.1212 Email: training@fseap.ca The Supportive Workplace Promoting Mental Well-being in the Workplace On-demand Learning and Certification for Managers This seven-module online course offers insight, tools, and best practices to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. Designed for front-line managers to help them gain the knowledge and skills to lead an effective conversation on mental health-related issues, identify suitable ways of support if one of their employees is experiencing a mental health problem, practice self-care to meet their own needs, and apply long-term interventions to create a supportive and psychologically safe workplace environment. On-demand videos Interactive exercises, scripts, and quizzes Downloadable workbook Certificate of completion 12-months of access Learn more or Register

Online Programs Evolution Health Self-directed, personalized online Cognitive Behavioural Therapy program. Evolution Health Systems offers an interactive, digital Cognitive Behavioural Therapy treatment program designed to help individuals to overcome depression and anxiety, achieve healthy weight, or quit smoking . Access guidance that is specifically created to help with: Managing and Overcoming Anxiety Overcoming Depression Relationships Shyness and Sensitivity Role Transitions Grief and Loss Moving Forward The program utilizes proven approaches and evidence-based therapies to help individuals decrease symptoms by building the knowledge, skills and insight necessary to achieve their goals. Program modules include assessments, progress and symptom trackers, information sessions, tips and tools, discussions and worksheets, and questions to get you thinking, motivated, and help you move forward. Created by https://evolutionhealth.care . Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

Explore FSEAP’s digital well-being resources designed to support employee mental health, resilience, and overall wellness. Access expert advice, self-help tools, and practical guides to help your team thrive at work and in life—delivered by Canada’s trusted not-for-profit provider. WELL-BEING RESOURCES Resources to enhance employee well-being and resilience. Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Resources Well-being Resources FSEAP provides an online health and wellness resource library, offering articles, e-newsletters, videos and podcasts, e-books, learning modules, and links to web resources for employees' self-study online. Each topic includes an overview of related information, resources, and strategies for personal change and development. Within this online resource library, clients can study in the privacy of their own homes or offices and choose the pace at which they wish to proceed. There are a variety of topics available, including (but not limited to) elder care, healthy weight, mental health and emotional well-being (such as depression and anxiety), life transitions, nutrition, physical health, relationships, parenting and family. Articles Videos Podcasts Online Programs

Online Programs Stress Strategies What is Stress Strategies? “Stress Strategies looks at stress as a problem that can be addressed solved, or at least improved, using practical problem-solving methods. Stress Strategies: provides a variety of research-backed stress management strategies shares real life stories of how people use these specific strategies to manage their stress more effectively guides you through a few questions to help you make use of these various strategies When finished, you’ll be able to download or print your own personalized stress management plan." Created by https://www.stressstrategies.ca/ . Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

myFSEAP MOBILE Your EFAP on the go! Are you an employee and looking to access your EFAP? Login to your myFSEAP myFSEAP Mobile FSEAP recognizes that many organizations have employees and family members who are frequently on the move. We are pleased to announce the launch of FSEAP’s new myFSEAP mobile! This is a free mobile application available for iPhone and Android devices. With myFSEAP mobile, you find the most valuable information on the myFSEAP website is available on the mobile app and optimized for navigating on smart phones. The app offers a convenient way to access important information about EFAP services, as well also valuable self-help information to support you on your journey to make life, work better. With myFSEAP mobile, you can: Contact the EFAP (by phone or by submitting an online service request) directly from the app with the touch of a button Login to view information specific to their benefit Review EFAP services details and Frequently Asked Questions Access FSEAP Solutions health and wellness newsletters Conveniently access to self-help online resources and tools Search and scroll through a library of health and wellness articles on topics such as health & well-being, family & relationships, life, work & career, and more. Click on the icon below to install the app for your device, or search “myFSEAP” in your device’s store. To Login, go the menu, select Login, and enter your username and password (the same login credentials you use to access your myfseap page on this site). Forgot the username and password for your organization's EFAP? Contact EFAP .

Access MindBeacon’s therapist-guided, internet-based Cognitive Behavioural Therapy (iCBT) through FSEAP. Benefit from secure, confidential online mental health support with dedicated professionals and customized treatment plans, proven effective and fully compliant with Canadian privacy standards. GUIDED iCBT MindBeacon's Programs for FSEAP Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources The content on this page is currently available in English only, a French version is under development. EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Guided iCBT MindBeacon’s Therapist-Guided iCBT Program is an online mental health solution. The program is therapist-guided, internet-based Cognitive Behavioural Therapy (iCBT) delivered privately and securely through our online platform. With iCBT, each client is paired with a dedicated, registered mental health professional for the duration of treatment. This pairing is designed to ensure that each client has access to a customized treatment plan in order to achieve the best possible outcomes. What is Therapist-Guided iCBT? Through MindBeacon, therapists provide Cognitive Behavioural Therapy (CBT), a clinically-proven method to improve mood and anxiety concerns – typically within weeks. MindBeacon therapists are all registered mental health professionals experienced in providing CBT treatment online. They create and modify personalized care paths for clients while providing support and guidance. The program provides tailored iCBT therapy for mental health conditions including: Managing stress Posttraumatic stress Coping with chronic pain Social anxiety Coping with chronic illness Panic Health anxiety General anxiety and worry Managing alcohol use Depression Building better relationships Tackling insomnia Returning to work Is it secure and private? MindBeacon adheres to all regulations to protect the data security and privacy of users. The platform was developed and is hosted on servers in Canada. MindBeacon’s Therapist-Guided iCBT Program is HIPAA, PHIPA, and PIPEDA compliant. How does the Guided iCBT program work? Accessed by phone, tablet, or computer, the program requires clients to complete an online assessment, followed by a tailored course of iCBT therapy guided by a registered therapist. Workplace HR and wellness teams are supported with MindBeacon for FSEAP through a turnkey program. We provide a wealth of resources and communication tools to help organizations effectively promote MindBeacon through FSEAP. Through FSEAP, MindBeacon provides employers with user activity and performance data on a monthly and/or quarterly basis. Anonymized, aggregate-level reports provide organizations with access to utilization and effectiveness rates; our data also shows the overall impact of MindBeacon on organizational wellness. Some limitations apply with organization-specific data reporting in order to maintain confidentiality of service users. In a recent study of the effectiveness of MindBeacon’s Therapist-Guided iCBT Program, the results demonstrate that our online therapy solution is as effective as traditional face-to-face treatment. Connect with your FSEAP account manager to learn more about MindBeacon for FSEAP today.

Reach FSEAP for confidential Employee and Family Assistance Program support, business inquiries, or partnership opportunities. Contact our national head office or regional offices across Canada for 24/7 assistance, service information, and new clinical affiliate inquiries. Your organization must have an FSEAP contract to access services. CONTACT US Employee or Member Assistance Log in to learn more about available services and the contact numbers specific to your organization, access online resources, or submit a service request. Access Service *Your employer or union must have a contract with FSEAP in order to access service. Customers and Business Inquiries To learn more about our services or how we can help your organization: Request a Quote FSEAP Corporate Offices New Clinical Affiliates To learn about our provider network and qualification requirements, click here . Join Our Network Submit an Application National Head Office Telephone Toll-free: 1-844-720-1212 (English/French) TTY: 1-888-234-0414 (M-F, 9:00 AM - 5:00 PM ET) TTY to Voice: 7-1-1 (Telus Relay Service (TRS) 24/7) Email info@fseap.ca Mailing Address 312 Parkdale Avenue, Ottawa, ON, K1Y 4X5 Opening Hours Mon - Fri: 9 am to 5 pm Eastern Corporate Regional Offices (Canada) Atlantic (New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island) Office phone: 519-966-5010 Sales/Account Services: 1-844-720-1212 Central (Ontario, Quebec) Windsor 1770 Langlois Avenue Windsor, Ontario N8X 4MS Office phone: 519-966-5010 Sales/Account Services: 1-844-720-1212 Ottawa 312 Parkdale Avenue Ottawa, Ontario K1Y 4X5 Office phone: 613-725-5676 Sales/Account Services: 1-877-725-5676 North (Northwest Territories, Nunavut) Sales/Account Services: 1-888-280-9675 Pacific (British Columbia/Yukon) Vancouver 301 - 1638 East Broadway Vancouver, British Columbia V5N 1W1 Office phone: 604-732-6933 Sales/Account Services: 1-877-489-6933 Prairies (Alberta) Edmonton 20 - 9912 106 Street NW Edmonton, Alberta T5K 1C5 Office phone: 780-448-0847 Sales/Account Services: 1-888-280-9675 Prairies (Saskatchewan, Manitoba) Regina 200 – 1440 Broadway Avenue Regina, Saskatchewan S4P 1E2 Office phone: 306-757-6675 Sales/Account Services: 1-866-757-6620

Empower your organization with FSEAP’s workplace training programs. Choose from a wide range of workshops and seminars covering mental health, leadership, team building, financial wellness, and personal development. Flexible delivery options support employee resilience, productivity, and well-being—customized for your workplace needs. TRAINING PROGRAMS Learning programs and resources for leaders and employees. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges Resilient The content on this page is currently available in English only, a French version is under development. WORKPLACE TRAINING Training Programs Workplace learning programs resource employees to better manage stress, change, relationships, and their careers--fostering resilience and improved productivity for your organization. FSEAP has a range of workshops and seminars that enable employees at all levels to master common work and life challenges and improve their effectiveness. Topics cover a broad range of issues related to work performance, personal health and well-being, team functioning, and organizational development. Training sessions are available from one hour to one day in duration. Varying group sizes balance intensity and participation. Some training sessions are designed exclusively for Webinar delivery (as indicated), while other short-format sessions may be adapted for either in-person or Webinar. Workplace Health Building Effective Teams Bullying, Violence, & Harassment Compassion Fatigue & Vicarious Trauma Conflict in the Workplace Coping with Organizational Change Dealing with Difficult People Effective Workplace Communication Grief and Loss in the Workplace Healthy Living for Shift Workers Managing Multiple Priorities Mental Health in the Workplace Organizational Resiliency Positive Leadership Respect in the Workplace Skills for Managers Substance Abuse Awareness Supporting Struggling Employees Trauma in the Workplace Money & Finances Budgeting & Money Management Credit and Borrowing Debt Management Dealing with Money Worries Holiday Spending Challenges Identity Theft Investing Basics Managing Money in Relationships Money Basics for Newcomers Planning for a Baby Preparing for Home Ownership Preparing for Income Loss Psychology of Spending Retirement Strategies Raising Financially Responsible Children Saving for Post-Secondary Education Vacations on a Budget Guiding Families Caring for the Caregiver Dealing with Bullying Effective Communication for Couples Parenting: Your Toddler and You Parenting: Your School Aged Child Parenting: Your Teenager and You Parenting through Divorce and Separation Parenting in Blended Families Positive Parenting Strategies Relationship Dynamics The Sandwich Generation Mental Health & Well-being Dealing with Anger Depression & Low Mood Dimensions of Wellness Increasing Assertiveness Healthy Sleep Strategies Mindfulness in Everyday Life Overcoming Anxiety Seasonal Affective Disorder Self-Care & Self-Compassion Stress Management Strategies for Building Resilience Surviving the Holiday Season Work-Life Balance Health Aging Well Athletic Performance Coaching through Change Core Strength & Stability Desk Exercising Exercise & Fitness Health Screening Healthy Attitudes & Lifestyle Practices Healthy Workplace Habits Improving Energy Levels Men’s Health Preventing Slips and Falls Smoking Cessation Technology & Health Understanding your Metabolism Women's Health Nutrition Chronic Disease Prevention Eating as a Family Eating for Shift Workers Grocery Shopping & Labels Healthy Eating & Eating on the Go Healthy Workplace Habits Meal Planning & Preparation Mindful Eating Nutrition Strategies for Stress Optimizing Food for Performance Career Planning Career Laddering Leveraging your Transferable Skills Mid-Life Career Changes Retirement Lifestyle Planning Time Management If you are interested in a topic that you do not see listed, please contact us to discuss options for development of a custom session. Want to learn more about our training solutions? Connect with a workplace consultant to find a training solution that meets your needs: Phone: 1.844.720.1212 Email: training@fseap.ca

Online Programs Evolution Health-En français Programme de thérapie cognitivo-comportementale en ligne, autodirigé et personnalisé. Evolution Health Systems propose un programme de traitement interactif et numérique de thérapie cognitivo-comportementale conçu pour aider les personnes à surmonter la dépression et l'anxiété, à atteindre un poids santé ou à arrêter de fumer. Accédez à des conseils spécialement conçus pour vous aider à.. : Gérer et surmonter l'anxiété surmonter la dépression Relations interpersonnelles La timidité et la sensibilité Transitions de rôle Chagrin et perte Aller de l'avant Le programme utilise des approches éprouvées et des thérapies fondées sur des preuves pour aider les personnes à réduire leurs symptômes en acquérant les connaissances, les compétences et la perspicacité nécessaires pour atteindre leurs objectifs. Les modalités du programme comprennent des évaluations, un suivi des progrès et des symptômes, des séances d'information, des conseils et des outils, des discussions et des feuilles de travail, ainsi que des questions pour vous faire réfléchir, vous motiver et vous aider à aller de l'avant. Created by https://evolutionhealth.care . Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

Access confidential, 24/7 Employee and Family Assistance Program (EFAP) services with FSEAP. Support your team’s mental health, well-being, resilience and productivity through counselling, crisis support, and tailored wellness solutions from Canada’s trusted not-for-profit provider. EMPLOYEE & FAMILY ASSISTANCE Confidential and voluntary support service that helps employees, and their families. Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Employee & Family Assistance Program You need your employees to be healthy, focused, and at work. Our mission is to help employees get better and stay well, so your business can thrive. We innovate and collaborate to ensure they can get the right help, at the right time. Our Employee and Family Assistance Program (EFAP/EAP)services address a broad range of employee and family issues. Confidential & Professional Assistance to help your people thrive. Counselling Services Confidential, professional counselling for employees and their family members to help them build skills and find solutions to resolve personal, family, and work-related challenges. Learn more Work-Life Balance Supports Expert consultation services to help clients balance work and personal life responsibilities and reach their goals. Learn more Guided iCBT Therapist guided, internet-based Cognitive Behaviou ral Therapy (iCBT) -- programs to support a variety of mental health concerns and help individuals build the skills to thrive. Learn more Well-being Resources Curated, online health and wellness resources (such as articles, videos, online programs, and more) to support individuals to well-being and resilience. Learn more ABOUT EFAP EFAP is a 24/7/365, confidential and voluntary support service that helps employees, and their families find the right options and solutions to resolve personal, family, or work-related challenges. Whether they want to improve communication in their relationships, stop smoking, or find a better way to manage personal finances, FSEAP’s counsellors and expert consultants can assist them in taking the steps that can lead to meaningful change. Managing Your EFAP The strongest, most impactful EFAP programs are the result of a collaboration between an organization's key people leaders and their EFAP provider. We understand that consistent, effective, and responsive program management is a critical factor for a successful collaboration. To ensure the successful implementation and operation of an EFAP, each of our customers is assigned a dedicated account manager who is an experienced EAP professional that understands the workplace health issues organizations face every day. Passionate about workplace health and well-being, our account managers help connect our customers with the right tools and resources to get the greatest benefit from their EFAP, including: EFAP and Wellness Promotion: A variety of materials to promote ongoing awareness and utilization of the EFAP, and to promote general health and well-being to the workforce. Comprehensive Utilization Reporting: Quarterly and/or annual reporting on program utilization to provide insights into the usage trends and inform planning for ongoing program success. Management Consultations: Telephonic access to workplace consultants to support supervisors and managers to effectively address employee, team, and workplace issues. Learn more Management (Supervisor) Referral Program: Mandated or monitored employee referrals to address issues impacting employee performance at work (i.e. anger or substance misuse issues). Learn more Workplace Training: Training to support employee well-being and organizational initiatives and goals. Learn more Critical Incident Response Services: Specialized consultation to help assess, make recommendations, and coordinate support for employees impacted by workplace traumatic events. Learn more Benefits of an EFAP from FSEAP We help employees get back to work and stay at work. As many as 30% of all unscheduled absences are related to personal and family concerns, such as relationship difficulties, childcare issues, and mental health problems. Outcome studies show a 72% decrease in days absent among employees who used our EFAP. We help keep employees focused and productive. Personal and family problems can significantly impact an employee's ability to stay focused and productive at work. Outcome studies show a 53% reduction in presenteeism in employees who used our EFAP. Studies further show 5.6 days of lost productive time restored among employees who used our EFAP-- 2.19 days better than the average of the EAP industry. We get high client satisfaction scores. In 2016, client satisfaction survey results showed: 99% would recommend the EFAP to others 99% satisfaction with their initial contact with FSEAP 89% reporting their ability to deal with the issue that brought them to the EFAP "improved" or significantly improved" Looking for help with a current workplace issue? Email or call us anytime Contact Us

Become a part of FSEAP’s clinical counselling network of highly qualified clinical providers. Deliver Employee and Family Assistance Program (EFAP) services across Canada, support organizations, and make a difference in workplace wellness and resilience. Learn more about joining our clinical affiliate team today. THE RIGHT HELP, AT THE RIGHT TIME. We partner with our clinical providers to provide our clients with the care and support they need, when they need it. Join Our Network Our Clinical Affiliate Provider Network Our network of highly qualified, clinical affiliate providers helps us to deliver a boutique, high-touch, EFAP service to the customer organizations who choose us. At FSEAP, we are uniquely dedicated to our clients, our employees, our affiliate network, and our community. As employers and an EFAP network, we are committed to being an exceptional place to work and to treating our employees and affiliates with the same care with which they treat our clients. We are always looking for outstanding clinical professionals to help us further expand our network. Interested in becoming an FSEAP Clinical Provider? We continually evaluate our network coverage to ensure that we have the right number of providers, in the right areas, to meet the needs of our customer organizations. We are always interested in expanding our network with skilled counsellors who have training and expertise in assessment, short-term counselling, crisis intervention, knowledge of community resources, and who are experienced and passionate about working with a diverse range of clients, cultures, and a broad range of issues. To join our network, you'll need a minimum of a master's degree, registration or a license with a counselling or psychotherapy professional association or regulatory body, and five years of clinical experience. If you are interested in becoming an FSEAP provider, we would love to hear from you. To apply, complete and submit our clinical provider application along with the required documentation. Apply Now Join Our Network Looking for guidance? Email or call us anytime. Contact Us Have questions? Email or call us anytime