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- Employee & Family Assistance Program (EFAP) | Confidential Support & Wellness | FSEAP Canada
Access confidential, 24/7 Employee and Family Assistance Program (EFAP) services with FSEAP. Support your team’s mental health, well-being, resilience and productivity through counselling, crisis support, and tailored wellness solutions from Canada’s trusted not-for-profit provider. EMPLOYEE & FAMILY ASSISTANCE Confidential and voluntary support service that helps employees, and their families. Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Employee & Family Assistance Program You need your employees to be healthy, focused, and at work. Our mission is to help employees get better and stay well, so your business can thrive. We innovate and collaborate to ensure they can get the right help, at the right time. Our Employee and Family Assistance Program services address a broad range of employee and family issues. Confidential & Professional Assistance to help your people thrive. Counselling Services Confidential, professional counselling for employees and their family members to help them build skills and find solutions to resolve personal, family, and work-related challenges. Learn more Work-Life Balance Supports Expert consultation services to help clients balance work and personal life responsibilities and reach their goals. Learn more Guided iCBT Therapist guided, internet-based Cognitive Behaviou ral Therapy (iCBT) -- programs to support a variety of mental health concerns and help individuals build the skills to thrive. Learn more Well-being Resources Curated, online health and wellness resources (such as articles, videos, online programs, and more) to support individuals to well-being and resilience. Learn more ABOUT EFAP EFAP is a 24/7/365, confidential and voluntary support service that helps employees, and their families find the right options and solutions to resolve personal, family, or work-related challenges. Whether they want to improve communication in their relationships, stop smoking, or find a better way to manage personal finances, FSEAP’s counsellors and expert consultants can assist them in taking the steps that can lead to meaningful change. Managing Your EFAP The strongest, most impactful EFAP programs are the result of a collaboration between an organization's key people leaders and their EFAP provider. We understand that consistent, effective, and responsive program management is a critical factor for a successful collaboration. To ensure the successful implementation and operation of an EFAP, each of our customers is assigned a dedicated account manager who is an experienced EAP professional that understands the workplace health issues organizations face every day. Passionate about workplace health and well-being, our account managers help connect our customers with the right tools and resources to get the greatest benefit from their EFAP, including: EFAP and Wellness Promotion: A variety of materials to promote ongoing awareness and utilization of the EFAP, and to promote general health and well-being to the workforce. Comprehensive Utilization Reporting: Quarterly and/or annual reporting on program utilization to provide insights into the usage trends and inform planning for ongoing program success. Management Consultations: Telephonic access to workplace consultants to support supervisors and managers to effectively address employee, team, and workplace issues. Learn more Management (Supervisor) Referral Program: Mandated or monitored employee referrals to address issues impacting employee performance at work (i.e. anger or substance misuse issues). Learn more Workplace Training: Training to support employee well-being and organizational initiatives and goals. Learn more Critical Incident Response Services: Specialized consultation to help assess, make recommendations, and coordinate support for employees impacted by workplace traumatic events. Learn more Benefits of an EFAP from FSEAP We help employees get back to work and stay at work. As many as 30% of all unscheduled absences are related to personal and family concerns, such as relationship difficulties, childcare issues, and mental health problems. Outcome studies show a 72% decrease in days absent among employees who used our EFAP. We help keep employees focused and productive. Personal and family problems can significantly impact an employee's ability to stay focused and productive at work. Outcome studies show a 53% reduction in presenteeism in employees who used our EFAP. Studies further show 5.6 days of lost productive time restored among employees who used our EFAP-- 2.19 days better than the average of the EAP industry. We get high client satisfaction scores. In 2016, client satisfaction survey results showed: 99% would recommend the EFAP to others 99% satisfaction with their initial contact with FSEAP 89% reporting their ability to deal with the issue that brought them to the EFAP "improved" or significantly improved" Looking for help with a current workplace issue? Email or call us anytime Contact Us
- Employee and Family Assistance Programs | Workplace Wellness Canada | FSEAP
FSEAP offers comprehensive Employee and Family Assistance Programs (EFAPs) and Workplace Wellness solutions nationwide in Canada. Support your workforce’s health, well-being, and productivity with award-winning services proven to reduce absenteeism and restore lost productive time. Keep your people functioning at their best. We provide Workplace Wellness and Employee and Family Assistance Programs to help you: Keep your workforce healthy, focused, and at work Confidently manage crises and change Optimize well-being, engagement, and productivity Request a Quote Contact Us Strip 1 Your Partner in Workplace Health When it comes to dealing with employee mental health problems or a lack of engagement in the workplace, many people don't know where to start. We understand how hard it is to effectively meet your customers' needs and achieve key organizational goals when your people are not focused, engaged, or simply not at work. Today, many organizations don't have the resources, expertise, time, or energy to source the specialized services, training, and resources to help employees' struggling with the personal and family problems that get in the way of optimal work performance. We can help. For over 40 years, we have been helping business leaders ensure employee well-being and productivity are at their highest by providing the specialized services that support a psychologically healthy and resilient workforce. We offer accredited solutions that have been tested and are proven to work. Solutions that ensure improved productivity, resilience, and a high rate of return on your investment. Learn More About FSEAP "Switching to FSEAP is the best decision we ever made." - FILM INDUSTRY CUSTOMER Four-time recipient of the Employee Assistance Society of North America's Corporate Award of Excellence 72% decrease in days absent among employees who used our EFAP 5.6 days of Lost Productive Time Restored among employees who used our EFAP 99% of users surveyed said they would recommend the EFAP to others Why FSEAP? Recent Posts from FSEAP Menopause at Work: Why Supporting Midlife Women’s and Employees’ Well-Being Is a Business Imperative For too long, menopause has been something women manage quietly — often while holding everything else together. But silence comes at a cost. One in ten women in Canada leave their jobs because of unmanaged menopause symptoms, costing the economy an estimated $3.5 billion each year ( Menopause Foundation of Canada, 2023 ). A note on inclusivity: Most workplace data focuses on women, but menopause is not exclusive to them. Anyone with ovaries — including some transgender men a Workplace Culture and Resilience: Addressing Employee Mental Health and Organizational Agility in the Post-Pandemic World During the COVID-19 pandemic, resilience emerged as the buzzword for businesses globally, signifying their ability to adapt and endure unprecedented challenges. Companies shifted their focus from mere survival to building robust strategies, embracing flexibility, and fostering innovation, recognizing that employee well-being and resilience were crucial for navigating the uncertainties brought about by the pandemic and ensuring long-term sustainability. One in four Canadian Invest in Value, Not Just Cost: Why Cutting Corners on EAPs Can Backfire Invest in Value, Not Just Cost: Why Cutting Corners on EAPs Could Cost More in the Long Run As Canadian employers grapple with a projected 7.4% increase in health benefits costs in 2025 [1], it's no surprise that many are scrutinizing every line item in their benefits budgets. But when it comes to Employee Assistance Programs (EAPs), the temptation to go with the cheapest option may be a false economy—with real consequences for employee well-being and organizational health. A Blog Looking for guidance? Email or call us anytime Contact Us “75% of organizations are not confident that they have the knowledge or support to effectively address their mental health needs.” — Sun Life-Buffet National Wellness Survey 2013 Our Accreditations and Professional Associations Accreditations
- Employee and Family Assistance Programs | Workplace Wellness Canada | FSEAP
FSEAP offers comprehensive Employee and Family Assistance Programs (EFAPs) and Workplace Wellness solutions nationwide in Canada. Support your workforce’s health, well-being, and productivity with award-winning services proven to reduce absenteeism and restore lost productive time. Keep your people functioning at their best. We provide Workplace Wellness and Employee and Family Assistance Programs to help you: Keep your workforce healthy, focused, and at work Confidently manage crises and change Optimize well-being, engagement, and productivity Request a Quote Contact Us Strip 1 Your Partner in Workplace Health When it comes to dealing with employee mental health problems or a lack of engagement in the workplace, many people don't know where to start. We understand how hard it is to effectively meet your customers' needs and achieve key organizational goals when your people are not focused, engaged, or simply not at work. Today, many organizations don't have the resources, expertise, time, or energy to source the specialized services, training, and resources to help employees' struggling with the personal and family problems that get in the way of optimal work performance. We can help. For over 40 years, we have been helping business leaders ensure employee well-being and productivity are at their highest by providing the specialized services that support a psychologically healthy and resilient workforce. We offer accredited solutions that have been tested and are proven to work. Solutions that ensure improved productivity, resilience, and a high rate of return on your investment. Learn More About FSEAP "Switching to FSEAP is the best decision we ever made." - FILM INDUSTRY CUSTOMER Four-time recipient of the Employee Assistance Society of North America's Corporate Award of Excellence 72% decrease in days absent among employees who used our EFAP 5.6 days of Lost Productive Time Restored among employees who used our EFAP 99% of users surveyed said they would recommend the EFAP to others Why FSEAP? Looking for guidance? Email or call us anytime Contact Us “75% of organizations are not confident that they have the knowledge or support to effectively address their mental health needs.” — Sun Life-Buffet National Wellness Survey 2013 Our Accreditations and Professional Associations Accreditations
- Newsletters | FSEAP Canada
SOLUTIONS Newsletters Recent Issues: Welcome to our online archive of SOLUTIONS newsletters, designed to provide you with easy access to valuable information related to personal, family and work-life. SOLUTIONS newsletters are produced on a monthly basis and made available online. A wide range of topics are addressed, including health and wellness, personal growth, communication, life skills development, family relations, and work-life. Available in English and French, you'll find each volume contains 5-6 brief articles to support personal well-being. Permission to copy and distribute is granted with credit given to FSEAP. Newsletters are in Adobe PDF format. To download Adobe Acrobat Reader , click here. January 2024 SOLUTIONS Vol. 1 February 2024 SOLUTIONS Vol. 2 March 2024 SOLUTIONS Vol. 3 To access previous years' SOLUTIONS Newsletters, click here .
- Workplace Training Programs | Employee Wellness & Leadership Development | FSEAP Canada
Empower your organization with FSEAP’s workplace training programs. Choose from a wide range of workshops and seminars covering mental health, leadership, team building, financial wellness, and personal development. Flexible delivery options support employee resilience, productivity, and well-being—customized for your workplace needs. TRAINING PROGRAMS Learning programs and resources for leaders and employees. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges The content on this page is currently available in English only, a French version is under development. WORKPLACE TRAINING Training Programs Workplace learning programs resource employees to better manage stress, change, relationships, and their careers--fostering resilience and improved productivity for your organization. FSEAP has a range of workshops and seminars that enable employees at all levels to master common work and life challenges and improve their effectiveness. Topics cover a broad range of issues related to work performance, personal health and well-being, team functioning, and organizational development. Training sessions are available from one hour to one day in duration. Varying group sizes balance intensity and participation. Some training sessions are designed exclusively for Webinar delivery (as indicated), while other short-format sessions may be adapted for either in-person or Webinar. Workplace Health Building Effective Teams Bullying, Violence, & Harassment Compassion Fatigue & Vicarious Trauma Conflict in the Workplace Coping with Organizational Change Dealing with Difficult People Effective Workplace Communication Grief and Loss in the Workplace Healthy Living for Shift Workers Managing Multiple Priorities Mental Health in the Workplace Organizational Resiliency Positive Leadership Respect in the Workplace Skills for Managers Substance Abuse Awareness Supporting Struggling Employees Trauma in the Workplace Money & Finances Budgeting & Money Management Credit and Borrowing Debt Management Dealing with Money Worries Holiday Spending Challenges Identity Theft Investing Basics Managing Money in Relationships Money Basics for Newcomers Planning for a Baby Preparing for Home Ownership Preparing for Income Loss Psychology of Spending Retirement Strategies Raising Financially Responsible Children Saving for Post-Secondary Education Vacations on a Budget Guiding Families Caring for the Caregiver Dealing with Bullying Effective Communication for Couples Parenting: Your Toddler and You Parenting: Your School Aged Child Parenting: Your Teenager and You Parenting through Divorce and Separation Parenting in Blended Families Positive Parenting Strategies Relationship Dynamics The Sandwich Generation Mental Health & Well-being Dealing with Anger Depression & Low Mood Dimensions of Wellness Increasing Assertiveness Healthy Sleep Strategies Mindfulness in Everyday Life Overcoming Anxiety Seasonal Affective Disorder Self-Care & Self-Compassion Stress Management Strategies for Building Resilience Surviving the Holiday Season Work-Life Balance Health Aging Well Athletic Performance Coaching through Change Core Strength & Stability Desk Exercising Exercise & Fitness Health Screening Healthy Attitudes & Lifestyle Practices Healthy Workplace Habits Improving Energy Levels Men’s Health Preventing Slips and Falls Smoking Cessation Technology & Health Understanding your Metabolism Women's Health Nutrition Chronic Disease Prevention Eating as a Family Eating for Shift Workers Grocery Shopping & Labels Healthy Eating & Eating on the Go Healthy Workplace Habits Meal Planning & Preparation Mindful Eating Nutrition Strategies for Stress Optimizing Food for Performance Career Planning Career Laddering Leveraging your Transferable Skills Mid-Life Career Changes Retirement Lifestyle Planning Time Management If you are interested in a topic that you do not see listed, please contact us to discuss options for development of a custom session. Want to learn more about our training solutions? Connect with a workplace consultant to find a training solution that meets your needs: Phone: 1.844.720.1212 Email: training@fseap.ca
- Privacy Policy | FSEAP Canada
PRIVACY POLICY French Privacy Policy Family Services Employee Assistance Programs Canada (FSEAP Canada) (a program of Family Services Canada) is committed to protecting your privacy. FSEAP Canada built the www.fseap.ca and www.myFSEAP.ca websites as free sites. This service is provided by Family Services Employee Assistance Programs (FSEAP) at no cost and is intended for use as is. This Privacy Policy statement applies to the www.fseap.ca and www.myfseap.ca websites and governs the collection, use and disclosure of Personal Information if anyone decided to use our service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms of Use which is accessible at fseap.ca. and myFSEAP.ca unless otherwise defined in this Privacy Policy. Information Collection and Use For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Employer or sponsoring organization, name, address, email address, phone number, and service requested. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and registration history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The information that we request will be retained by us and used for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Cookies Cookies are files containing a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored in your device's internal memory. They are used to help provide a positive user experience, monitor and analyze the performance, operations and effectiveness of the Website's platform and ensure the Platform is secure and safe to use. This service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You have the choice to accept or refuse these cookies and know when a cookie is sent to your device. If you choose to decline our cookies, you may not be able to use some portions of this service. Service Providers We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Security We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Hyperlinks/Links and Referrals to Other Sites This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Children’s Privacy These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions. Withdrawing Consent If you don’t want us to process your data anymore, please contact us at info@fseap.ca or send us mail to: 312 Parkdale Avenue, Ottawa, ON K1Y 4X5. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. Phone: 1-844-720-1212 Email: info@fseap.ca Updated December 14, 2020
- Supportive Workplace Training for Managers | Mental Well-Being Skills | FSEAP Canada
Empower your managers with FSEAP’s Supportive Workplace training—on-demand, self-directed certification to build knowledge and real-world skills for promoting mental well-being. Help leaders recognize and address low mental health, foster supportive cultures, and enhance productivity in your organization. THE SUPPORTIVE WORKPLACE Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges The content on this page is currently available in English only, a French version is under development. This program is currently available in English only. WORKPLACE TRAINING The Supportive Workplace Empower your managers to build a supportive work environment that promotes mental well-being providing them with the knowledge and skills to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. FSEAP offers on-demand, self-directed certification training to help managers develop the knowledge and 'real world' skills to promote a supportive culture for mental well-being in your workplace. Promoting Mental Well-being in the Workplace On-demand Learning and Certification for Managers Designed Specifically for Front-line Managers Unlike other mental health training programs that teach general mental health information, The Supportive Workplace course has been designed specifically for front-line managers and supervisors dealing with employees daily and their daily struggles and challenges. This seven-module online course offers insight, tools, and best practices to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. After completing this course, managers will be able to: lead an effective conversation on mental health-related issues, identify suitable ways of support if one of their employees is experiencing a mental health problem, practice self-care to meet their own needs, and apply long-term interventions to create a supportive and psychologically safe workplace environment. Learn more What You Get Seven learning modules that deliver all the knowledge and skills needed to be a more confident and skilled leader capable of supporting employees’ mental health and well-being. (7-9 hours to complete at the learner’s own pace). On-demand Videos to guide learners through seven modules of self-paced learning Interactive exercises, scripts, and quizzes to maximize the learning experience and skill-building Downloadable workbook to follow along and take the learning back to the workplace Certificate of completion to formalize and share 12 months access to the course to refer back to and solidify learning How will The Supportive Workplace benefit my workplace? Managers are on the front lines of today’s mental health crisis and are the cornerstone of any workplace mental health strategy. Empower your managers to build a supportive work environment that promotes mental well-being providing them with the knowledge and skills to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. Every workplace continues to grapple with the effects of the pandemic, stress and burnout, and remote, hybrid or at-work work scenarios. The strain on employees will continue to compound and affect their mental health. Your managers are the first line of support for your employees. If you can help people when they’re struggling and feeling their worst, then they’ll stay and be fully engaged and productive when they’re back at their best. With The Supportive Workplace Training, your managers will be able to more effectively support their teams, reducing the potential for absenteeism, presenteeism, and disability. Download a Brochure (Organizations) Download Brochure (Managers) Pricing For individual learners: Your investment for The Supportive Workplace Program $299.00 CDN. 1x Payment Group learner options: Group size: 6 - 15 Price per seat: C$284.00 (5% Discount) Group size: 16 - 29 Price per seat: C$269.00 (10% Discount) Group size: 30+ Price per seat: C$254.00 (15% Discount) If you are a leader/HR Manager looking to purchase multiple registrations for an organization, contact us . Contact us Brought to you by FSEAP Your partner in workplace health. The Supportive Workplace was developed by a team of FSEAP’s top counsellors, mental health consultants, and learning design professionals. When it comes to supporting the mental health of employees in organizations across Canada, no one has more experience than FSEAP. For over forty years we have been working with leaders, managers and employees just like you in diverse Canadian workplaces, helping them address their mental health concerns so that they can be their best at work, and at home. As a provider of employee and family assistance programs and workplace mental health programs and interventions, we understand the needs of managers and employees alike when it comes to mental health. The Supportive Workplace program originated as an in-person workshop series - one of our highest rated programs - that has now been expanded and optimized for flexible, accessible, self-paced online learning. You now have access to our best proven models, strategies, and tools for supporting your team’s mental health, all included within The Supportive Workplace course. Want to explore other workplace mental health training options for your team or organization? Explore FSEAP Workplace Training
- Accessibility | FSEAP Canada
Learn how FSEAP ensures an accessible, inclusive digital experience by aligning fseap.ca with the Accessible Canada Act and WCAG 2.1 AA standards, supported by the EqualWeb accessibility widget and responsive assistance. Accessibility Our Commitment and Standards FSEAP is committed to providing a website that is accessible to the broadest possible audience, regardless of circumstance and ability. We are actively working to increase the accessibility and usability of our website and deliver a web experience aligned with the standards outlined in the Accessible Canada Act and the Web Content Accessibility Guidelines (WCAG 2.1, Level AA), published by the World Wide Web Consortium (W3C). We have also installed the EqualWeb Digital Accessibility widget to help improve our website's accessibility and compliance as it grows and evolves. Enabling Accessibility For desktop users, we recommend launching the EqualWeb accessibility menu icon in the page's lower left corner. For mobile users, we recommend using your device's native accessibility features. Instructions for iPhone can be found in New Window Accessibility - Apple here, and for Android, they can be found in New Window Android Accessibility Overview - Android Accessibility Help here. Disclaimer FSEAP continually strives to improve the accessibility of its site and services. Despite our best efforts to make all pages and content on fseap.ca/myFSEAP.ca fully accessible, some content may not fully comply with the strictest accessibility standards. We continually seek solutions to bring all areas of the site to the same level of overall web accessibility. Assistance and Feedback If you are experiencing difficulty accessing the fseap.ca/myFSEAP.ca website, please contact us at info@fseap.ca , and we will be happy to assist you. If you have any comments or suggestions relating to improving the accessibility of our site, please do contact FSEAP at 1-844-720-1414 or info@fseap.ca . Your feedback will help us make improvements. Updated April 10, 2023 ***
- Disclaimer | FSEAP Canada
Read FSEAP's website disclaimer outlining limitations of liability and clarifying that all content is provided for general informational purposes only. DISCLAIMER Disclaimer The information contained in fseap.ca is for general information purposes only. The information is provided by FSEAP Canada and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of FSEAP. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, FSEAP takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. Third Party Links Disclaimer The Site contains links to third party web sites. These links are provided solely as a convenience to you and not as a guarantee, warranty, or recommendation by FSEAP Canada of the services, information, content and/or data on such third party web sites or as an indication of any affiliation, sponsorship or endorsement of such third party web sites. FSEAP Canada is not responsible for the content of linked third party web sites and do not make any representations or warranties regarding the privacy practices of, or the content or accuracy of materials on, such third party websites. If you decide to access linked third-party web sites, you do so at your own risk. Your use of third-party websites is subject to the terms of use for such sites.
- Resource Kits | FSEAP Canada
Explore FSEAP’s curated resource kits for life’s stages and well-being, offering practical tools on parenting, mental health, grief, burnout, finances, relationships, and retirement to support employees and families across Canada. RESOURCE KITS French EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Resource Kits for Family/Life's Stages and Well-being As part of FSEAP's Work/Life services, Resource Kits are available to eligible employees and family members as part of an organization's EFAP benefit. Kits are full of educational information and self-help resources, including popular, research-based books, pamphlets, tips sheets, learning tools, and activities that will strengthen family bonds, enhance relationships, support mental well-being, and more. Resource Kits are great as materials for independent self-study, or as an adjunct to EFAP counselling. To order a Kit through your program benefit, please give us a call or Login to submit a service request form. NOTE: If you are an organizational or human resources representative and would like to make a bulk order, please contact us. Kits are available on the following topics. Filter by Category Tags All Family Life Financial Well-being Life Stages Mental Health Relationships Filter by Category Beating Burnout Burnout can make us feel exhausted, isolated, irritable, and stressed out. The Burnout kit was created to help individuals better understand the emotional, physical, and mental impact of burnout and personal stress. Learn how to beat burnout and work towards a healthier well-being. Work, Stress Expecting a Baby This kit prepares mothers and families for a new infant. The contents cover topics including healthy eating, breastfeeding, your new role as a parent, attachment, and self-care. Parenting, Pregnancy, Family Parenting Your Pre-Teen to Teen Information on various topics related to establishing a trusting and genuine relationship with your pre-teen. Topics include puberty, development of identity, and parenting. Parenting, Pre-Teen, Family Working Through Anxiety This package is designed to provide tools to individuals experiencing low to moderate anxiety. Workbooks teach research-based techniques to reduce symptoms of generalized anxiety, panic, phobias, and more. Anxiety Coping with Grief and Loss This package is designed to support individuals experiencing the recent loss of a loved one. The topics highlighted in the resources include processing grief, coping with emotions, facing adversity, building resiliency, and finding strength. Grief, Loss Financial Empowerment This package is designed to provide tools to assist individuals with financial planning and saving. Workbooks teach research-based techniques to improve financial standing and reduce financial stress. Money Management, Budgeting Parenting your Preschool to School-Aged Child Information on various topics related to physical and mental health for you and your growing school-aged child such as nutrition, transition to school, dealing with bullying, and positive discipline. Parenting, School Age, Family Your Newborn Baby This package is designed to support families in the first two years of their infant’s life. The kit contains tools and information on attachment, play, breastfeeding, and more. Parenting, Infant, Family Coping with Low Mood and Depression Designed support to adults experiencing symptoms of depression and low mood, this kit includes self-help resources that teach cognitive-behavioral techniques to increase self-esteem, cut out negative self-talk, and enhance social connections. Depression Healthy Relationships for Couples This kit can help couples enrich and enhance their relationship and build communication skills. These research-based tools support couples by building intimacy, increasing joy and play, and teaching strategies for managing conflict. Relationships, Couples, Intimacy Preparing for Retirement This kit is designed to support adults preparing for the emotional, social, and financial changes that accompany retirement. This kit offers books and resources to help you navigate the Canadian Pension System, and find happiness in a satisfying and meaningful retirement. Retirement, Money Management
- Why Choose FSEAP? | Leading Employee & Family Assistance Programs in Canada
Discover why FSEAP is Canada’s trusted, not-for-profit provider of Employee and Family Assistance Programs. Benefit from responsive, customized care, proven results in reducing absenteeism and boosting productivity, and a national network dedicated to putting people before profits. WHY FSEAP? Why Have an EFAP from FSEAP What Makes Us the Right Choice Our Services & Solutions Why have an EFAP from FSEAP? Why FSEAP We help employees get back to work and stay at work. As many as 30% of all unscheduled absences are related to personal and family concerns, such as relationship difficulties, childcare issues, and mental health problems. Outcome studies show a 72% decrease in days absent among employees who used our EFAP. We help keep employees focused and productive. Personal and family problems can significantly impact an employee's ability to stay focused and productive at work. Outcome studies show a 53% reduction in presenteeism in employees who used our EFAP. Studies further show 5.6 days of lost productive time restored among employees who used our EFAP-- 2.19 days better than the average of the EAP industry. We get high client satisfaction scores. In 2016, client satisfaction survey results showed: 99% would recommend the EFAP to others 99% satisfaction with their initial contact with FSEAP 89% reporting their ability to deal with the issue that brought them to the EFAP "improved" or significantly improved" What makes us the right choice? RESPONSIVE, CUSTOMIZED CARE Our "right help, at the right time" motto reflects our team's philosophy of client care and inspires our commitment to source and develop new solutions to meet our customers' needs. We respond to the complex needs of organizations small or large, and deliver a hands-on, boutique-style service which is focused, flexible, accessible, and easy. PEOPLE BEFORE PROFITS As Canada's only national, not-for-profit, community-based EAP provider, we are unique. Our services are designed and delivered with the belief that people and their needs should always come first. This influences everything we do, from our program design, the qualifications of our staff and providers, how we count and report utilization, and to how we pay our providers. WE'RE NATIONAL AND LOCAL We have offices nation-wide with a real passion for their local communities, and a proven track record of innovating to respond to emerging community needs. We apply that same experience and expertise to our EFAP and workplace health solutions. With a strong network of clinical providers and expert consultants, we support organizations across Canada. RESULTS THAT MATTER Our counselling services produce real results. Our counselling outcomes are 11% better for improved productivity and 21% better for reduced absenteeism than the EAP industry average. With FSEAP, that means your employees are more focused and at work, and you get a greater return for your investment. What Makes Our Services Our Services and Solutions at a Glance Our services take a comprehensive and integrated approach to employee and workplace health and resiliency. Our continuum of services is designed to help you support your employee wellness and create a psychologically healthy workplace. It doesn't matter how large or small, dispersed or centralized, your employee groups are. Our services are accessible, scalable, and deliver results that make a real difference for your employees and your bottom line. Employee and Family Assistance Counselling Work/Life Supports Resources (Wellness) Program Management Workplace Solutions Workplace Training Management Consultations Workplace Support Services Critical Incident Response Substance Abuse Professionals Services Workplace Wellness Strategy Development Workplace Assessments Positive Workplace Framework Policy Development Leadership Supports Executive Coaching Looking for guidance? Call or email us anytime. Contact Us Looking for guidance? Email or call us anytime.
- MindBeacon Guided iCBT | Secure Online Therapy for Employees | FSEAP Canada
Access MindBeacon’s therapist-guided, internet-based Cognitive Behavioural Therapy (iCBT) through FSEAP. Benefit from secure, confidential online mental health support with dedicated professionals and customized treatment plans, proven effective and fully compliant with Canadian privacy standards. GUIDED iCBT MindBeacon's Programs for FSEAP Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources The content on this page is currently available in English only, a French version is under development. EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Guided iCBT MindBeacon’s Therapist-Guided iCBT Program is an online mental health solution. The program is therapist-guided, internet-based Cognitive Behavioural Therapy (iCBT) delivered privately and securely through our online platform. With iCBT, each client is paired with a dedicated, registered mental health professional for the duration of treatment. This pairing is designed to ensure that each client has access to a customized treatment plan in order to achieve the best possible outcomes. What is Therapist-Guided iCBT? Through MindBeacon, therapists provide Cognitive Behavioural Therapy (CBT), a clinically-proven method to improve mood and anxiety concerns – typically within weeks. MindBeacon therapists are all registered mental health professionals experienced in providing CBT treatment online. They create and modify personalized care paths for clients while providing support and guidance. The program provides tailored iCBT therapy for mental health conditions including: Managing stress Posttraumatic stress Coping with chronic pain Social anxiety Coping with chronic illness Panic Health anxiety General anxiety and worry Managing alcohol use Depression Building better relationships Tackling insomnia Returning to work MindBeacon adheres to all regulations to protect the data security and privacy of users. The platform was developed and is hosted on servers in Canada. MindBeacon’s Therapist-Guided iCBT Program is HIPAA, PHIPA, and PIPEDA compliant. How does the Guided iCBT program work? Accessed by phone, tablet, or computer, the program requires clients to complete an online assessment, followed by a tailored course of iCBT therapy guided by a registered therapist. Workplace HR and wellness teams are supported with MindBeacon for FSEAP through a turnkey program. We provide a wealth of resources and communication tools to help organizations effectively promote MindBeacon through FSEAP. Through FSEAP, MindBeacon provides employers with user activity and performance data on a monthly and/or quarterly basis. Anonymized, aggregate-level reports provide organizations with access to utilization and effectiveness rates; our data also shows the overall impact of MindBeacon on organizational wellness. Some limitations apply with organization-specific data reporting in order to maintain confidentiality of service users. In a recent study of the effectiveness of MindBeacon’s Therapist-Guided iCBT Program, the results demonstrate that our online therapy solution is as effective as traditional face-to-face treatment. Connect with your FSEAP account manager to learn more about MindBeacon for FSEAP today.

