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FSEAP offers specialized workplace supports including conflict resolution, mediation, critical incident and trauma support, and management referral programs. Help your organization and employees function at their best with confidential, professional interventions designed to address challenging workplace situations, aid in recovery, and restore productivity. WORKPLACE SUPPORTS Solutions that keep organizations and their employees functioning at their best. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges WORKPLACE SOLUTIONS Workplace Supports FSEAP offers specialized solutions to assist organizations in addressing specific employee, team, or workplace issues that can interfere with performance, productivity, and engagement. Our specialized solutions are designed to assist with mental health, addictions, change, workplace conflict, leadership development, and overall workplace wellness and resiliency. Traumatic workplace events Workplace change Workplace conflicts Performance concerns Substance mis-use or addictions Critical Incident and Trauma Support No one can predict when a traumatic event or critical incident will strike in the workplace. Having Critical Incident Response (CIR) services in place following a traumatic event is a helpful means of supporting employees in regaining their ability to function normally. FSEAP has been at the leading edge of critical incident response in Canada for decades and has developed deep resources in this field. We offer critical incident response using the principles of psychological first-aid. Rooted in best practices, we support individuals, teams, and organizations during crises and traumatic events. From the first point of contact, we support the recovery of your organization, employees, union members, and dependents 24 hours a day / 365 days a year. Immediate Telephonic Support--Managers, unions, or human resource professionals often benefit from assistance with managing workplace crises. When something happens that concerns you or your employees, call us. We're here to provide immediate and knowledgeable telephonic support. Onsite Trauma Response --Organizations of all sizes count on us to provide immediate onsite services for situations that are potentially disruptive for workplaces, large and small, including robbery, death, suicide, challenging events in the communities in which we work, and layoffs. Ongoing Consultation --From the first point of contact to internal resolution, we support managers, employees, union representatives, union members, and dependents 24/7 through personal or workplace crises. Critical Incident Response Looking for help with a current workplace issue? Email or call us anytime Contact Us Management Referral Program The Management Referral Program is for those customers wanting to address employee performance issues that have not been responsive to supervision and organizational interventions. FSEAP Management Referral Program services include workplace consultation and support for managers, EFAP intervention services for the referred employee, case management, and follow-up. Specialized Workplace Interventions FSEAP offers on-site clinical support during times of organizational downsizing or layoffs, major change, transition initiatives, or as a follow-up to traumatic or unsettling events. Some of the services we provide include: Group or team interventions One-on-one interventions 24/7 telephonic support for managers to diffuse any situation Mediation & Conflict Resolution Unresolved conflict can severely affect workplace communication, work performance, and employee job satisfaction, and as a result, be costly in terms of lost productivity. Our Mediation and Conflict Resolution Service is a professional and confidential service designed to assist employees with resolving conflict in the workplace. Conflict is a common occurrence, but unfortunately, resolution can be difficult, especially if the parties involved have a personal stake in the outcome. Tempers can flare; hurt feelings can inhibit meaningful communication; people can say things out of anger and frustration that they may regret later. FSEAP offers mediation services to assist employees in resolving conflict in a respectful and productive manner. Management Referral Mediation/Conflict Resolution Specialize Workplac Interventon SAPs Substance Abuse Professional Services Substance abuse in the workplace can be hazardous, leading to increased risk of injuries or accidents. An employee's judgement, perception, motor coordination, alertness, and emotional state can be negatively impacted by problematic substance abuse while at work. Additionally, the after-effects of substance use, such as hangovers or withdrawal, can have a detrimental effect on job performance. For employees in safety sensitive positions, the risks of substance abuse at work can be deadly. We have a dedicated, highly specialized, and qualified Substance Abuse Professional services (SAPs) team, including centralized coordination with a master’s level addictions specialist. Whether dealing with a U.S. Department of Transportation (DOT)-regulated or non-DOT-regulated organization, our SAPs use standardized assessment tools to ensure that employees with substance abuse disorders are identified quickly, receive referrals for appropriate treatment, and that all safety, legislative, and policy requirements are met. We have access to a network of facilities across the country, but are not affiliated with any facility or treatment centre, to ensure our customers’ employees are matched with the services and facilities most appropriate to meet their needs. Workplace Management Consultations From dealing with sensitive employee issues, performance management concerns, policy development, workplace conflicts, or employees with mental health concerns, our Workplace Consultants are available to provide real-time advice and guidance to help managers or people leaders address critical personnel concerns. Management consultations are ideal for helping organizations of all sizes support their people leaders in addressing challenging individual or team situations with increased skill and confidence. Explore our Manager Supports Manager Consults Up

Become a part of FSEAP’s clinical counselling network of highly qualified clinical providers. Deliver Employee and Family Assistance Program (EFAP) services across Canada, support organizations, and make a difference in workplace wellness and resilience. Learn more about joining our clinical affiliate team today. THE RIGHT HELP, AT THE RIGHT TIME. We partner with our clinical providers to provide our clients with the care and support they need, when they need it. Join Our Network Our Clinical Affiliate Provider Network Our network of highly qualified, clinical affiliate providers helps us to deliver a boutique, high-touch, EFAP service to the customer organizations who choose us. At FSEAP, we are uniquely dedicated to our clients, our employees, our affiliate network, and our community. As employers and an EFAP network, we are committed to being an exceptional place to work and to treating our employees and affiliates with the same care with which they treat our clients. We are always looking for outstanding clinical professionals to help us further expand our network. Interested in becoming an FSEAP Clinical Provider? We continually evaluate our network coverage to ensure that we have the right number of providers, in the right areas, to meet the needs of our customer organizations. We are always interested in expanding our network with skilled counsellors who have training and expertise in assessment, short-term counselling, crisis intervention, knowledge of community resources, and who are experienced and passionate about working with a diverse range of clients, cultures, and a broad range of issues. To join our network, you'll need a minimum of a master's degree, registration or a license with a counselling or psychotherapy professional association or regulatory body, and five years of clinical experience. If you are interested in becoming an FSEAP provider, we would love to hear from you. To apply, complete and submit our clinical provider application along with the required documentation. Apply Now Join Our Network Looking for guidance? Email or call us anytime. Contact Us Have questions? Email or call us anytime

Enhance workplace well-being and productivity with FSEAP’s comprehensive training programs. Access workshops and on-demand courses for employees and managers on mental health, resilience, leadership, team building, and more—delivered by Canada’s trusted not-for-profit provider. WORKPLACE TRAINING Management, organizational, and employee training sessions for health, teams, and organizational development. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges Resilient The content of this page is currently available in English only, a French version is under development. WORKPLACE SOLUTIONS Training Solutions Our management, organizational, and employee training sessions cover a broad range of topics and issues related to personal health and well-being, team functioning, and organizational development. FSEAP provides comprehensive training programs as part of holistic workplace intervention, as well as stand-alone workplace health and wellness training sessions. Our training programs: Teach and encourage the development of a healthy and productive lifestyle in and outside of work; Promote awareness of health issues and offer support strategies for dealing with personal and workplace challenges; Build the skills and capacities of employees at all levels for improved working relationships and organizational performance; and Improve workplace functioning. Every session is an opportunity to reach out to employees and remind them of the ways in which their EFAP can assist them. Explore FSEAP's Training Programs These training sessions can be presented as “Lunch-N-Learns” or more in-depth, multi-hour seminars, workshops, or facilitated discussions at the workplace or via webinar. Learn more Connect with a workplace consultant to find a training solution that meets your needs: Phone: 1.844.720.1212 Email: training@fseap.ca The Supportive Workplace Promoting Mental Well-being in the Workplace On-demand Learning and Certification for Managers This seven-module online course offers insight, tools, and best practices to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. Designed for front-line managers to help them gain the knowledge and skills to lead an effective conversation on mental health-related issues, identify suitable ways of support if one of their employees is experiencing a mental health problem, practice self-care to meet their own needs, and apply long-term interventions to create a supportive and psychologically safe workplace environment. On-demand videos Interactive exercises, scripts, and quizzes Downloadable workbook Certificate of completion 12-months of access Learn more or Register

PRIVACY POLICY French Privacy Policy Family Services Employee Assistance Programs Canada (FSEAP Canada) (a program of Family Services Canada) is committed to protecting your privacy. FSEAP Canada built the www.fseap.ca and www.myFSEAP.ca websites as free sites. This service is provided by Family Services Employee Assistance Programs (FSEAP) at no cost and is intended for use as is. This Privacy Policy statement applies to the www.fseap.ca and www.myfseap.ca websites and governs the collection, use and disclosure of Personal Information if anyone decided to use our service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms of Use which is accessible at fseap.ca. and myFSEAP.ca unless otherwise defined in this Privacy Policy. Information Collection and Use For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Employer or sponsoring organization, name, address, email address, phone number, and service requested. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and registration history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The information that we request will be retained by us and used for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Cookies Cookies are files containing a small amount of data that are commonly used as anonymous unique identifiers. 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We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Security We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Hyperlinks/Links and Referrals to Other Sites This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Children’s Privacy These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions. Withdrawing Consent If you don’t want us to process your data anymore, please contact us at info@fseap.ca or send us mail to: 312 Parkdale Avenue, Ottawa, ON K1Y 4X5. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. Phone: 1-844-720-1212 Email: info@fseap.ca Updated December 14, 2020

FSEAP offers comprehensive Employee and Family Assistance Programs (EFAPs) and Workplace Wellness solutions nationwide in Canada. Support your workforce’s health, well-being, and productivity with award-winning services proven to reduce absenteeism and restore lost productive time. Keep your people functioning at their best. We provide Workplace Wellness and Employee and Family Assistance Programs to help you: Keep your workforce healthy, focused, and at work Confidently manage crises and change Optimize well-being, engagement, and productivity Request a Quote Contact Us Strip 1 Your Partner in Workplace Health When it comes to dealing with employee mental health problems or a lack of engagement in the workplace, many people don't know where to start. We understand how hard it is to effectively meet your customers' needs and achieve key organizational goals when your people are not focused, engaged, or simply not at work. Today, many organizations don't have the resources, expertise, time, or energy to source the specialized services, training, and resources to help employees' struggling with the personal and family problems that get in the way of optimal work performance. We can help. For over 40 years, we have been helping business leaders ensure employee well-being and productivity are at their highest by providing the specialized services that support a psychologically healthy and resilient workforce. We offer accredited solutions that have been tested and are proven to work. Solutions that ensure improved productivity, resilience, and a high rate of return on your investment. Learn More About FSEAP "Switching to FSEAP is the best decision we ever made." - FILM INDUSTRY CUSTOMER Four-time recipient of the Employee Assistance Society of North America's Corporate Award of Excellence 72% decrease in days absent among employees who used our EFAP 5.6 days of Lost Productive Time Restored among employees who used our EFAP 99% of users surveyed said they would recommend the EFAP to others Why FSEAP? Looking for guidance? Email or call us anytime Contact Us “75% of organizations are not confident that they have the knowledge or support to effectively address their mental health needs.” — Sun Life-Buffet National Wellness Survey 2013 Our Accreditations and Professional Associations Accreditations

Online Programs Evolution Health Self-directed, personalized online Cognitive Behavioural Therapy program. Evolution Health Systems offers an interactive, digital Cognitive Behavioural Therapy treatment program designed to help individuals to overcome depression and anxiety, achieve healthy weight, or quit smoking . Access guidance that is specifically created to help with: Managing and Overcoming Anxiety Overcoming Depression Relationships Shyness and Sensitivity Role Transitions Grief and Loss Moving Forward The program utilizes proven approaches and evidence-based therapies to help individuals decrease symptoms by building the knowledge, skills and insight necessary to achieve their goals. Program modules include assessments, progress and symptom trackers, information sessions, tips and tools, discussions and worksheets, and questions to get you thinking, motivated, and help you move forward. Created by https://evolutionhealth.care . Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

Empower your managers with FSEAP’s Supportive Workplace training—on-demand, self-directed certification to build knowledge and real-world skills for promoting mental well-being. Help leaders recognize and address low mental health, foster supportive cultures, and enhance productivity in your organization. THE SUPPORTIVE WORKPLACE Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges The content on this page is currently available in English only, a French version is under development. This program is currently available in English only. WORKPLACE TRAINING The Supportive Workplace Empower your managers to build a supportive work environment that promotes mental well-being providing them with the knowledge and skills to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. FSEAP offers on-demand, self-directed certification training to help managers develop the knowledge and 'real world' skills to promote a supportive culture for mental well-being in your workplace. Promoting Mental Well-being in the Workplace On-demand Learning and Certification for Managers Designed Specifically for Front-line Managers Unlike other mental health training programs that teach general mental health information, The Supportive Workplace course has been designed specifically for front-line managers and supervisors dealing with employees daily and their daily struggles and challenges. This seven-module online course offers insight, tools, and best practices to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. After completing this course, managers will be able to: lead an effective conversation on mental health-related issues, identify suitable ways of support if one of their employees is experiencing a mental health problem, practice self-care to meet their own needs, and apply long-term interventions to create a supportive and psychologically safe workplace environment. Learn more What You Get Seven learning modules that deliver all the knowledge and skills needed to be a more confident and skilled leader capable of supporting employees’ mental health and well-being. (7-9 hours to complete at the learner’s own pace). On-demand Videos to guide learners through seven modules of self-paced learning Interactive exercises, scripts, and quizzes to maximize the learning experience and skill-building Downloadable workbook to follow along and take the learning back to the workplace Certificate of completion to formalize and share 12 months access to the course to refer back to and solidify learning How will The Supportive Workplace benefit my workplace? Managers are on the front lines of today’s mental health crisis and are the cornerstone of any workplace mental health strategy. Empower your managers to build a supportive work environment that promotes mental well-being providing them with the knowledge and skills to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. Every workplace continues to grapple with the effects of the pandemic, stress and burnout, and remote, hybrid or at-work work scenarios. The strain on employees will continue to compound and affect their mental health. Your managers are the first line of support for your employees. If you can help people when they’re struggling and feeling their worst, then they’ll stay and be fully engaged and productive when they’re back at their best. With The Supportive Workplace Training, your managers will be able to more effectively support their teams, reducing the potential for absenteeism, presenteeism, and disability. Download a Brochure (Organizations) Download Brochure (Managers) Pricing For individual learners: Your investment for The Supportive Workplace Program $299.00 CDN. 1x Payment Group learner options: Group size: 6 - 15 Price per seat: C$284.00 (5% Discount) Group size: 16 - 29 Price per seat: C$269.00 (10% Discount) Group size: 30+ Price per seat: C$254.00 (15% Discount) If you are a leader/HR Manager looking to purchase multiple registrations for an organization, contact us . Contact us Brought to you by FSEAP Your partner in workplace health. The Supportive Workplace was developed by a team of FSEAP’s top counsellors, mental health consultants, and learning design professionals. When it comes to supporting the mental health of employees in organizations across Canada, no one has more experience than FSEAP. For over forty years we have been working with leaders, managers and employees just like you in diverse Canadian workplaces, helping them address their mental health concerns so that they can be their best at work, and at home. As a provider of employee and family assistance programs and workplace mental health programs and interventions, we understand the needs of managers and employees alike when it comes to mental health. The Supportive Workplace program originated as an in-person workshop series - one of our highest rated programs - that has now been expanded and optimized for flexible, accessible, self-paced online learning. You now have access to our best proven models, strategies, and tools for supporting your team’s mental health, all included within The Supportive Workplace course. Want to explore other workplace mental health training options for your team or organization? Explore FSEAP Workplace Training

Explore FSEAP's Wellness Challenges, including the LIFT Session—a preventative digital wellness program designed to promote healthy, happy, and engaged employees. Achieve higher physical activity levels, boost employee satisfaction, and increase participation with proven workplace wellness solutions. WELLNESS CHALLENGES Solutions for your workplace. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges WORKPLACE SOLUTIONS LIFT Session Preventative digital wellness built for organizations to have healthy, happy, and engaged employees. Workplace Wellness Challenges LIFT Session Wellness Challenges are tailored challenges for organizations built to keep employees excited and more engaged. These team-based, company-wide challenges make it fun to get active. Participants can work out anytime from anywhere, regardless of their fitness level or access to equipment. Considering that everyone is different, employees can participate in the challenge in different ways - like walking, cycling, yoga, and more! Participants can challenge colleagues and share their journey on a private company feed and private group chats while collecting points. The social feed allows for company-wide and team-based interactions to help motivate, engage and connect employees. Employees accumulate points for every minute of activity rather than performance-based metrics. The key is to enable the intent to move! LIFT provides data on participation, usage, and employee feedback to organizations, enabling them to prove the service is achieving its intended goals! Organizations who launch turnkey LIFT session challenges and follow our Best Practice Guide achieve these results: 184% of recommended weekly physical activity 276 minutes of weekly activity per employee 92% employee satisfaction with the desire to participate in another challenge 39% average employee participation Contact your FSEAP account manager for more information. Looking for help with a current workplace issue? Email or call us anytime Let's talk.

Online Programs Stress Strategies What is Stress Strategies? “Stress Strategies looks at stress as a problem that can be addressed solved, or at least improved, using practical problem-solving methods. Stress Strategies: provides a variety of research-backed stress management strategies shares real life stories of how people use these specific strategies to manage their stress more effectively guides you through a few questions to help you make use of these various strategies When finished, you’ll be able to download or print your own personalized stress management plan." Created by https://www.stressstrategies.ca/ . Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

Online Programs Stratégies sur le stress "Stratégies sur le stress voit le stress comme un problème qu'on peut éliminer ou, à tout le moins, réduire en faisant appel à des méthodes pratiques de résolution des problèmes. Stratégies sur le stress : fournit plusieurs stratégies de gestion du stress fondées sur la recherche présente des histoires du monde réel sur la façon dont les gens ont recours à ces stratégies particulières afin de pouvoir gérer leur stress de manière plus efficace vous guide en posant quelques questions qui vous aident à mettre ces différentes stratégies en pratique Lorsque vous aurez terminé, vous pourrez télécharger ou imprimer votre propre plan personnalisé de gestion du stress." Created by https://www.strategiessurlestress.ca/. Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

Online Programs Mieux vivre le travail de nuit Travailler la nuit est anormal pour l’être humain et cet horaire de travail cause bien des difficultés aux travailleurs. Il est toutefois possible de réduire ces difficultés lorsqu’on comprend mieux les effets du travail de nuit sur le sommeil et sur la santé, et qu’on utilise certaines stratégies. Marie Dumont détient un doctorat en neurosciences et est, depuis 1990, chercheure au Centre d’études avancées en médecine du sommeil (CÉAMS) de Montréal et professeure à l’Université de Montréal. Sa spécialité est l’étude du sommeil et des rythmes biologiques, notamment chez les travailleurs de nuit. Elle a produit cet outil en ligne avec l’aide de Le-Cours afin d’offrir aux travailleurs de nuit une information fiable, gratuite et accessible pouvant les aider à mieux vivre le travail de nuit. Le parcours que nous vous proposons comporte quatre étapes qui correspondent à quatre modules. Les trois premières étapes présentent de l’information sur les effets du travail de nuit, en particulier sur le sommeil. Elles visent à vous aider à identifier vos propres difficultés et vos propres obstacles à un bon sommeil lorsque vous travaillez la nuit. La quatrième étape propose plusieurs stratégies parmi lesquelles vous pourrez choisir celles qui vous conviennent le mieux et que vous aimeriez essayer. Le parcours complet vous prendra environ 1 h 30. Chaque module a une durée variant de 15 à 30 minutes. Ils peuvent être faits de façon indépendante et à des moments différents. Created by https://dormezladessuscanada.ca/ . Links will redirect you to a website outside of FSEAP.ca. Sign up Already have an account? Log in Back to Online Programs

Explore how workplace culture and resilience shape employee mental health, and learn how FSEAP’s Canadian employee and family assistance and workplace solutions help organizations reduce stress, prevent burnout, and build thriving teams. Get in Touch Keep your workforce resilient, engaged and performing at their best. A fully integrated EAP and workplace health solution, FSEAP Resilient helps HR and leadership teams build a mentally healthy culture, stronger teams, and effective leaders in organizations of any size. How resilient is your workplace? Take the quiz A healthy workplace is a resilient workplace. Change is constant. Building a resilient workplace culture is not just beneficial—it's essential. A workplace that supports mental health, fosters team connection, and promotes effective leadership results in lower employee stress, reduced turnover, and higher engagement and productivity. Discover how FSEAP’s Resilient Workplace Model can help your organization achieve these goals and more. The world is changing faster than our ability to adapt. Adapting quickly is the catalyst for high performance. Bob Rosen, Organizational Psychologist and Bestselling Author Employee mental health impacts your workplace. Workplace culture impacts your employees' mental health, engagement, and productivity. You need a solution that helps you build a resilient workplace culture. Workplace culture lives in the hundreds of interactions that occur each day between managers, leaders, employees, and vendors. Leadership practices, employee behaviour, workplace environment, and organizational policies all have an impact on employees and workforce resilience. We've developed our customized, integrated approach to building a resilient workplace culture through nearly 50 years of experience and innovation. Our comprehensive suite of services support a psychologically healthy and resilient workforce. We offer accredited solutions that have been tested and are proven to work. Our Three-Pillar Resilient Workplace Model At the heart of every resilient organization lies a strong foundation. With FSEAP Resilient, we help you build... Mentally Healthy Workplace: Where employees are respected and empowered to prioritize their mental health, perform and thrive. Respectful, Connected Teams: Where inclusion, collaboration, and trust support greater adaptability, stronger performance, and shared success. Supportive, Effective Leadership: Where leaders have the confidence, tools and guidance to cultivate trust, champion employee well-being, growth and engagement. Built on these pillars, your workplace culture can become one that adapts and thrives – no matter what lies ahead. How FSEAP Resilient Works The 5-Step Process Listen and assess- -Collaborative discovery to understand your people, culture, risks, and goals. Design your roadmap- -A tailored resilience and workplace health plan aligned with your strategy and resources. Activate supports- - Coordinated rollout of integrated services for employees, teams, and leaders. Build skills and culture -- Ongoing training, coaching, and tools to strengthen day-to-day behaviours and team climate. Measure, refine, and sustain -- Regular review of data and feedback to demonstrate impact and adjust your program over time. Learn more about our Five-Step process for creating a Resilient workplace. Request a Resilient consultation today! Let's Talk Empower people and strengthen your workplace with a full spectrum of support. FSEAP Resilient combines practical tools with expert guidance to help individuals thrive and organizations grow stronger. Resilient Tools and Resources Employee & Family Assistance Self-help resources and professional guided services to help employees manage life's challenges, improve well-being, an d resilience. On-Demand Well-being Plaform 24/7 Crisis Helpline Personal Counselling Full-suite of Work/life Balance Supports Learn more about EFAP Mental Health Longer-term employee mental health care and support services (beyond EFAP) to facilitate coping, recovery and resilience. Extended Care (extended treatment for depression, anxiety, post-traumatic stress, and grief and loss) Return-to / Stay-at Work Support And, more... Learn more about Mental Health Supports Workplace Solutions Specialized resources, supports, and interventions designed to embed psychological health and safety, effectively address workplace challenges, elevate engagement, and drive culture change. Resilience & Wellness Training Manager/HR Consultations Critical Incident Response / Trauma Support And, more... Learn more about Workplace Solutions Together, these services create a foundation of resilience - helping your organization adapt, grow, and thrive through change. Key Benefits to Your Organization Reduced mental health risks and stress-related absences: Evidence-based strategies that lower mental health challenges. Increased Engagement & Productivity: Empowered employees who are committed, focused and productive. Decreased Turnover: A supportive and engaging work environment that retains top talent. The FSEAP Resilient Difference Unlike off-the-shelf wellness programs, FSEAP Resilient delivers an integrated, top-to-bottom support approach through: Workplace Health-Focused Expertise Workplace health expertise that recognizes how mental health, engagement, and performance are shaped by everyday culture—connecting EAP, leadership practices, and team climate to build environments where people and organizations can thrive. Deep EFAP and Mental Health Experience Over 50 years of EFAP experience with accredited, evidence-informed clinical services means Resilient is built on proven mental health supports—not just wellness add-ons. National Reach, Local Understanding A national provider with regional teams that understand local workplaces, labour contexts, and sector-specific risks, ensuring solutions that fit your culture and operations. Designed for Complex and High-Risk Environments Extensive experience supporting high-risk sectors (e.g., healthcare, emergency services, industrial and resource-based workplaces) means Resilient is built to address trauma, operational stress, and safety-sensitive contexts. Social-Purpose, Not-for-Profit Roots FSEAP is a Canadian social-enterprise EAP provider, reinvesting in services that improve employee mental health and safer, more resilient workplaces and communities rather than shareholder returns. Beyond "Off-the-Shelf" Wellness Rather than a generic app or one-size-fits-all package, Resilient offers a customizable framework that integrates with your existing EAP, health, and safety strategies to drive measurable culture change. 45% of Canadian* and 65% of US** employees view their work/jobs as the greatest cause of stress in their life.* * Ipsos ** American Psychological Association Building a resilient workplace culture is your best defense. Frequently Asked Questions Is FSEAP Resilient only for large organizations? No. Resilient is designed to scale for any workplace — small, mid-sized, or enterprise. How long does implementation take? Timelines are tailored to your organization’s goals, readiness, and existing initiatives. Can it integrate with our existing well-being programs? Yes. Resilient can be seamlessly integrated with your current wellness offerings and structured to enhance what you already have in place with added expert support. How is success measured? Together, we define success metrics and track engagement, well-being, and resilience outcomes aligned with your organization’s goals. Looking for guidance on how to transform your workplace culture? We can help. Let's Talk Our Accreditations and Professional Associations