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SOLUTIONS Newsletters (Archived) Newsletters are in Adobe PDF format. To download Adobe Acrobat Reader , click here. Permission to copy and distribute is granted with credit given to FSEAP. 2020 Issues: 2023 Issues: 2021 Issues: 2022 Issues: December 2020 SOLUTIONS Vol. 12 November 2020 SOLUTIONS Vol. 11 October 2020 SOLUTIONS Vol. 10 September 2020 SOLUTIONS Vol. 9 August 2020 SOLUTIONS Vol. 8 July 2020 SOLUTIONS Vol. 7 June 2020 SOLUTIONS Vol. 6 May 2020 SOLUTIONS Vol. 5 April 2020 SOLUTIONS Vol. 4 March 2020 SOLUTIONS Vol. 3 February 2020 SOLUTIONS Vol. 2 January 2020 SOLUTIONS Vol. 1 December 2021 SOLUTIONS Vol. 12 November 2021 SOLUTIONS Vol. 11 October 2021 SOLUTIONS Vol. 10 September 2021 SOLUTIONS Vol. 9 August 2021 SOLUTIONS Vol. 8 July 2021 SOLUTIONS Vol. 7 June 2021 SOLUTIONS Vol. 6 May 2021 SOLUTIONS Vol. 5 April 2021 SOLUTIONS Vol. 4 March 2021 SOLUTIONS Vol. 3 February 2021 SOLUTIONS Vol. 2 January 2021 SOLUTIONS Vol. 1 December 2022 SOLUTIONS Vol. 12 November 2022 SOLUTIONS Vol. 11 October 2022 SOLUTIONS Vol. 10 September 2022 SOLUTIONS Vol. 9 August 2022 SOLUTIONS Vol. 8 July 2022 SOLUTIONS Vol. 7 June 2022 SOLUTIONS Vol. 6 May 2022 SOLUTIONS Vol. 5 April 2022 SOLUTIONS Vol. 4 March 2022 SOLUTIONS Vol. 3 February 2022 SOLUTIONS Vol. 2 January 2022 SOLUTIONS Vol. 1 December 2023 SOLUTIONS Vol. 12 November 2023 SOLUTIONS Vol. 11 October 2023 SOLUTIONS Vol. 10 September 2023 SOLUTIONS Vol. 9 August 2023 SOLUTIONS Vol. 8 July 2023 SOLUTIONS Vol. 7 June 2023 SOLUTIONS Vol. 6 May 2023 SOLUTIONS Vol. 5 April 2023 SOLUTIONS Vol. 4 March 2023 SOLUTIONS Vol. 3 February 2023 SOLUTIONS Vol. 2 January 2023 SOLUTIONS Vol. 1

Empower your leaders with FSEAP’s specialized manager supports and leadership resources. Access confidential consultations, training, and guidance to address workplace challenges, support employee mental health, and foster a resilient, productive team—delivered by Canada’s trusted not-for-profit provider. MANAGER SUPPORTS Solutions that keep organizations and their employees functioning at their best. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges WORKPLACE ASSISTANCE Manager Supports FSEAP offers specialized solutions to assist organizations in addressing specific employee, team, or workplace issues that can interfere with performance, productivity, and engagement. Our specialized solutions are designed to assist with mental health, addictions, change, workplace conflict, leadership development, and overall workplace wellness and resiliency. Workplace Management Consultations Our workplace consultation and advisory service provides managers, supervisors, and other key personnel with support to address complex work-related issues and difficult employee situations in a timely manner. Our consultants provide advice and coaching that will help key personnel communicate more effectively with employees and promote employee and organizational well-being. Guidance to help managers dealing with: sensitive employee issues performance management concerns workplace conflicts employees with mental health concerns Workplace Consultants are available to provide real-time advice and guidance to help managers or people leaders address critical personnel concerns. Management consultations are ideal for helping organizations of all sizes support their people leaders in addressing challenging individual or team situations with increased skill and confidence. Management Consultations Looking for help with a current workplace issue? Email or call us anytime Contact Us The Supportive Workplace French The Supportive Workplace Promoting Mental Well-being in the Workplace On-demand Learning and Certification for Managers This seven-module online course offers insight, tools, and best practices to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. Designed for front-line managers to help them gain the knowledge and skills to lead an effective conversation on mental health-related issues, identify suitable ways of support if one of their employees is experiencing a mental health problem, practice self-care to meet their own needs, and apply long-term interventions to create a supportive and psychologically safe workplace environment. On-demand videos Interactive exercises, scripts, and quizzes Downloadable workbook Certificate of completion 12-months of access Learn more or Register Strategies for Workplace Health and Well-being Aligning your organizational goals and employee strategies that create well-being can be a challenging undertaking. Our experts will work with you to help you develop and deliver an organizational well-being strategy that is tied to your organizational goals and employee objectives. These strategies are backed by evidence-based research and best practices. Our consultants work with customers by facilitating needs assessments, employee surveys, strategy development, implementation, monitoring, and measurement to ensure success. Workplace Assessments We provide expert consultation and direct services to senior leadership teams in the design and implementation of comprehensive plans for embedding a sound health and wellness program into each organization we serve. Policy Development We partner with our clients to develop new workplace policies or review and enhance existing policies. Our policy experts can help you develop policy to address drug and alcohol in the workplace, accessibility for employees with disabilities, health and safety, harassment and discrimination, and psychological safety. Well-being Strategies Executive Coaching & Leadership Development The importance of leadership is to guide and lead people to a path of success. FSEAP recognizes that both new and seasoned leaders sometimes need additional support to develop their leadership style, skills, and competencies to effectively lead teams to achieve personal and organizational goals. “When leaders acquire the skills that enable them to release the productive potential and tap the collective capabilities of the group, who knows what positive results will be achieved? Some of them may move mountains.” ~ Dr. Thomas Gordon Our executive coaching service assists senior leaders in achieving a mutually identified set of goals to improve professional performance and personal satisfaction, to drive improvements to the effectiveness of the leader's organization. Coaching focuses on enhancing performance and developing leadership skills, and moving leaders into behaviours that sustain both their careers and the organization. Providing executive coaching is usually tied to one or more of the following: strategic goals of the organization, succession planning, and retention strategies. Our coaching experts work one-on-one to assist leaders to reach their highest potential by working with them to resolve daily issues and integrate new behaviours. Through the use of regularly scheduled telephone coaching sessions, our coaches help executives and aspiring leaders build a path to success without the high cost of travel or absence from the office. Executive Coaching Leadership Coaching Looking for help with a current workplace issue? Email or call us anytime Contact Us

RESOURCES Resource Categories: All Family Health Life Events Money Work Workplace Health Access COVID-19 Resources Access Online Programs Explore Toolkits Menopause at Work: Why Supporting Midlife Women’s and Employees’ Well-Being Is a Business Imperative For too long, menopause has been something women manage quietly — often while holding everything else together. But silence comes at a cost. One in ten women in Canada leave their jobs because of unmanaged menopause symptoms, costing the economy an estimated $3.5 billion each year ( Menopause Foundation of Canada, 2023 ). A note on inclusivity: Most workplace data focuses on women, but menopause is not exclusive to them. Anyone with ovaries — including some transgender men a Insights 4 min read Workplace Culture and Resilience: Addressing Employee Mental Health and Organizational Agility in the Post-Pandemic World During the COVID-19 pandemic, resilience emerged as the buzzword for businesses globally, signifying their ability to adapt and endure unprecedented challenges. Companies shifted their focus from mere survival to building robust strategies, embracing flexibility, and fostering innovation, recognizing that employee well-being and resilience were crucial for navigating the uncertainties brought about by the pandemic and ensuring long-term sustainability. One in four Canadian Insights 5 min read Invest in Value, Not Just Cost: Why Cutting Corners on EAPs Can Backfire Invest in Value, Not Just Cost: Why Cutting Corners on EAPs Could Cost More in the Long Run As Canadian employers grapple with a projected 7.4% increase in health benefits costs in 2025 [1], it's no surprise that many are scrutinizing every line item in their benefits budgets. But when it comes to Employee Assistance Programs (EAPs), the temptation to go with the cheapest option may be a false economy—with real consequences for employee well-being and organizational health. A Insights 1 min read FSEAP: A Truly Canadian Solution for Employee Assistance Programs Feeling uncertain about international market shifts? We've got you covered. FSEAP - 100% Canadian. 100% Committed to Your Well-being. In times of global economic uncertainty, FSEAP offers a uniquely Canadian Employee Assistance Program (EAP) solution—Dependable. Local. Responsible. Shielded from international disruptions, our Canadian-made EAP remains unaffected by shifting global policies. FSEAP is the only non-profit EAP provider in Canada, with offices and service prov Insights 1 min read FSEAP is Different: How Does That Help You? The benefits provider market, particularly among Employee Assistance Program (EAP) providers, is crowded with options that offer seemingly identical services through cookie-cutter, increasingly virtual-only solutions. While these out-of-the-box offerings may allow organizations to quickly signal support for their staff, they often fail to provide the personalized care and attention that truly meets individual and organizational needs.... Community Investment 2 min read Helping Employees Be Financially Fit Employers are becoming increasingly aware of how personal financial difficulty is affecting performance at work, and ultimately, the bottom line. Employees who are stressed because of their finances are less able to focus on career and personal goals, are less able to communicate effectively and request more time off to attend to personal, legal, and medical matters. Financial stress can affect employees at any income level – it’s not how much you make, it’s what you do with Leadership 4 min read How to Optimize Your Workplace Wellness Program for the Future Workplace wellness programs are not only beneficial for employees, but also for employers. They can improve employee health, happiness, productivity, engagement, retention, and loyalty. They can also reduce absenteeism, turnover, healthcare costs, and workplace injuries. Not all wellness programs are created equal though, they are often outdated, ineffective, or irrelevant for the changing needs and preferences of today’s workforce. It’s important to periodically review and e Workplace Health 3 min read Supporting Employee Well-Being: 5 Strategies to Nurture Mental Health During the Holiday Season The holiday season brings joy and festivities, but it can also be a time of increased stress and emotional strain for many individuals, especially in the workplace. Organizations have a pivotal role in supporting their employees' mental health during this period. Here are five effective strategies for companies to care for their employees' well-being during the holidays... Workplace Mental Health 2 min read Psychological Safety: An Essential Ingredient for Healthy Workplaces For many of us, a substantial portion of our lives are spent at work. There are many key ingredients that go into crafting a healthy workplace that supports a thriving organization. One essential component? Psychological safety. What is psychological safety? Psychological safety revolves around feeling secure enough to take interpersonal risks, such as: Speaking up Sharing ideas Expressing concerns Dissenting respectfully Admitting mistakes A psychologically safe workplace is Workplace Health 3 min read 1 2 Quick Links Newsletters Browse Resource Kits Online Programs Toolkits Return to the Workplace--Resilience Toolkits For Employees (PDF) English For Employees (PDF) En français For Managers (PDF) English For Managers (PDF) En français Sleep Toolkit Toolkits

Enhance workplace well-being and productivity with FSEAP’s comprehensive training programs. Access workshops and on-demand courses for employees and managers on mental health, resilience, leadership, team building, and more—delivered by Canada’s trusted not-for-profit provider. WORKPLACE TRAINING Management, organizational, and employee training sessions for health, teams, and organizational development. Workplace Solutions Workplace Training Training Programs The Supportive Workplace Manager Supports Management Consultations The Supportive Workplace Well-being Strategies Leadership Coaching Workplace Supports Critical Incident Response Management Referral Specialize Workplace Interventon Mediation/Conflict Resolution Substance Abuse Professionals Services Wellness Challenges The content of this page is currently available in English only, a French version is under development. WORKPLACE SOLUTIONS Training Solutions Our management, organizational, and employee training sessions cover a broad range of topics and issues related to personal health and well-being, team functioning, and organizational development. FSEAP provides comprehensive training programs as part of holistic workplace intervention, as well as stand-alone workplace health and wellness training sessions. Our training programs: Teach and encourage the development of a healthy and productive lifestyle in and outside of work; Promote awareness of health issues and offer support strategies for dealing with personal and workplace challenges; Build the skills and capacities of employees at all levels for improved working relationships and organizational performance; and Improve workplace functioning. Every session is an opportunity to reach out to employees and remind them of the ways in which their EFAP can assist them. Explore FSEAP's Training Programs These training sessions can be presented as “Lunch-N-Learns” or more in-depth, multi-hour seminars, workshops, or facilitated discussions at the workplace or via webinar. Learn more Connect with a workplace consultant to find a training solution that meets your needs: Phone: 1.844.720.1212 Email: training@fseap.ca The Supportive Workplace Promoting Mental Well-being in the Workplace On-demand Learning and Certification for Managers This seven-module online course offers insight, tools, and best practices to recognize and address the signs of low mental well-being in the workplace to effectively promote employee mental health and work productivity. Designed for front-line managers to help them gain the knowledge and skills to lead an effective conversation on mental health-related issues, identify suitable ways of support if one of their employees is experiencing a mental health problem, practice self-care to meet their own needs, and apply long-term interventions to create a supportive and psychologically safe workplace environment. On-demand videos Interactive exercises, scripts, and quizzes Downloadable workbook Certificate of completion 12-months of access Learn more or Register

Discover the power of FSEAP's therapist-led Guided iCBT by MindBeacon. Experience effective Guided iCBT coaching to help with sleep, anxiety, panic, depression, PTSD and more today. GUIDED iCBT MindBeacon's Programs for FSEAP Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Therapist Guided-iCBT MindBeacon’s Therapist-Guided iCBT Program is an online mental health solution. The program is therapist-guided, internet-based Cognitive Behavioural Therapy (iCBT) delivered privately and securely through our online platform. With iCBT, each client is paired with a dedicated, registered mental health professional for the duration of treatment. This pairing is designed to ensure that each client has access to a customized treatment plan in order to achieve the best possible outcomes. The program provides tailored iCBT therapy for mental health concerns, such as: Managing stress Posttraumatic stress Coping with chronic pain Social anxiety Coping with chronic illness Panic Health anxiety General anxiety and worry Managing alcohol use Depression Building better relationships Tackling insomnia Returning to work Every Guided iCBT program is personalized and unique. Learn More Please note that not all employers or organizations purchase the same service options for their EFAP benefit. Eligibility for services may be easily confirmed by contacting one of our toll free numbers or submitting an online request .

FSEAP offers comprehensive work-life balance supports, including family care consultations, career and financial coaching, legal advisory services, health and nutritional counselling, and digital wellness programs. Empower your team to manage life’s challenges, achieve personal and professional goals, and improve overall well-being with expert, confidential support. WORK/LIFE SUPPORTS Solutions to help balance work and life. Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Work/Life Balance Supports Recognizing the complexities of life and balancing family and personal commitments, FSEAP provides a variety of Work/Life balance consultation services to help clients manage work and personal life responsibilities and reach their goals. Take care of family: Family Care (Child & Eldercare) Consultation and Resources – Professional consultation, resources, and information to help clients take care of their families, including information about daycare centres, childcare services, care for children with special needs, home support services, elder care needs, long-term care and seniors’ housing, day programs, health services, and social and educational programs. Resource Kits – for Family and Life Stages – FSEAP’s kits provide tips, resources, and information designed to help strengthen family relationships and improve wellbeing. They cover various general topics, including parenting at various ages, supporting different life transitions, and improving mental health and wellbeing. Resolve personal concerns: Career Counselling – Our career specialists provide consultations on issues including educational planning, career advancement and career changes, interview preparation, and resume preparation. Career services also include options for comprehensive career assessment and consultation to identify and target career goals and identify opportunities and options for personal and professional growth. Financial Coaching and Credit Counselling – We offer consultations with CPAs and Certified Credit Counsellors to assist clients with budgeting, setting financial goals, managing changes in personal situations, and debt management. Legal Referral and Advisory Services – Clients may speak with practicing lawyers who are skilled in their areas of need for a 30-minute telephone or in-person consultation. Lawyers are available to provide guidance in matters of civil, family, motor vehicle, wills and estates, real estate, immigration, and criminal law. Should a client elect to retain the lawyer to whom they were referred, a discount of up to 25% on fees is offered. Life Coaching – An alternative to traditional counselling, our coaching service guides clients and employees at all levels to achieve personal and professional growth. Life coaching is present and future-oriented and helpful for individuals looking to identify goals for change, overcome challenges, and unlock their potential. Coaching is provided through telephone consultations with a Certified Life Coach and the provision of individualized resources. Improve health and well-being: LIFT Session - LIFT Session is a digital fitness and wellness platform focused on helping organizations build a more active and engaged workforce by providing world-class fitness and wellness benefits. LIFT includes personalized wellness journeys with a library of different workout types (yoga, HIIT, low-impact, prenatal, and more!) and the ability to chat with wellness experts. A wide variety of classes are accessible to all fitness levels, accommodate any schedule, and require no equipment. Health Coaching - Our service connects clients with certified health coaches who embrace a holistic wellness philosophy that involves working with individuals from an “inside out approach”: achieving small, incremental steps based on the individual’s goals, readiness, values, beliefs, pace, and tolerance to change and priorities. Our coaches assist clients in making positive lifestyle changes (i.e. meditation, weight management, nutrition, stress management, etc.) through a combination of assessments, health and wellness resources, exercises and 1-to-1 personal coaching. This unique coaching approach, combined with web-based resources and wellness workbooks, results in a positive experience and a high level of lasting change. Nutritional Counselling – Our service offers advice about issues such as weight loss, healthy eating, and specific health and diet risks related to conditions such as cancer or diabetes. Further, these services include an evaluation and interview with a dietician qualified to recommend and monitor a structured diet plan, including follow-up and support. Smoking Cessation Support – As behavioural health specialists, we recognize the psychological significance of the decision to quit smoking and the challenge of overcoming nicotine dependency. Our smoking cessation support services provide information to support the decision to quit, information about treatment options for nicotine dependency, and clinical counselling support (where needed), to help “quitters” stay on track. Please note that not all employers or organizations purchase the same service options for their EFAP benefit. Eligibility for services may be easily confirmed by contacting one of our toll free numbers or submitting an online request .

With FSEAP, Access confidential counselling services in-person, by phone, video, or e-counselling. Support for employees and families includes short-term, goal-focused assistance for personal, family, and work-related concerns—delivered by qualified professionals across Canada. COUNSELLING SERVICES Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Counselling Services FSEAP's EFAP short-term clinical counselling services are confidential and include the following: 24/7 Access and Crisis Support 1.800 Voice and TTY accessible from anywhere in North America Multi-lingual Offers immediate crisis support and stabilization, crisis counselling, assessment, and referral services Personal Counselling Effective short-term, professional counselling for individuals, couples, and families Able to address a broad range of mental health issues and concerns that include: anxiety, depression, stress, traumatic experiences family and parenting concerns, relationship challenges substance use concerns and addictions grief/loss struggles with change or life transitions, and more. Available in multiple counselling modes to allow employees to find options that fit their preference and comfort level. In-person Telephone Video E-counselling Please note that not all employers or organizations purchase the same service options for their EFAP benefit. Eligibility for services may be easily confirmed by contacting one of our toll free numbers or submitting an online request .

Explore FSEAP’s digital well-being resources designed to support employee mental health, resilience, and overall wellness. Access expert advice, self-help tools, and practical guides to help your team thrive at work and in life—delivered by Canada’s trusted not-for-profit provider. WELL-BEING RESOURCES Resources to enhance employee well-being and resilience. Employee Assistance Counselling Guided iCBT WorkLife Supports Well-being Resources EMPLOYEE ASSISTANCE & WELL-BEING SUPPORTS Resources Well-being Resources FSEAP provides an online health and wellness resource library, offering articles, e-newsletters, videos and podcasts, e-books, learning modules, and links to web resources for employees' self-study online. Each topic includes an overview of related information, resources, and strategies for personal change and development. Within this online resource library, clients can study in the privacy of their own homes or offices and choose the pace at which they wish to proceed. There are a variety of topics available, including (but not limited to) elder care, healthy weight, mental health and emotional well-being (such as depression and anxiety), life transitions, nutrition, physical health, relationships, parenting and family. Articles Videos Podcasts Online Programs

Become a part of FSEAP’s clinical counselling network of highly qualified clinical providers. Deliver Employee and Family Assistance Program (EFAP) services across Canada, support organizations, and make a difference in workplace wellness and resilience. Learn more about joining our clinical affiliate team today. THE RIGHT HELP, AT THE RIGHT TIME. We partner with our clinical providers to provide our clients with the care and support they need, when they need it. Join Our Network Our Clinical Affiliate Provider Network Our network of highly qualified, clinical affiliate providers helps us to deliver a boutique, high-touch, EFAP service to the customer organizations who choose us. At FSEAP, we are uniquely dedicated to our clients, our employees, our affiliate network, and our community. As employers and an EFAP network, we are committed to being an exceptional place to work and to treating our employees and affiliates with the same care with which they treat our clients. We are always looking for outstanding clinical professionals to help us further expand our network. Interested in becoming an FSEAP Clinical Provider? We continually evaluate our network coverage to ensure that we have the right number of providers, in the right areas, to meet the needs of our customer organizations. We are always interested in expanding our network with skilled counsellors who have training and expertise in assessment, short-term counselling, crisis intervention, knowledge of community resources, and who are experienced and passionate about working with a diverse range of clients, cultures, and a broad range of issues. To join our network, you'll need a minimum of a master's degree, registration or a license with a counselling or psychotherapy professional association or regulatory body, and five years of clinical experience. If you are interested in becoming an FSEAP provider, we would love to hear from you. To apply, complete and submit our clinical provider application along with the required documentation. Apply Now Join Our Network Looking for guidance? Email or call us anytime. Contact Us Have questions? Email or call us anytime

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Introducing myFSEAP mobile Your EFAP on the go! myFSEAP mobile FSEAP recognizes that many organizations have employees and family members who are frequently on the move. We are pleased to announce the launch of FSEAP’s new myFSEAP mobile! This is a free mobile application available for iPhone and Android devices. With myFSEAP mobile, you find the most valuable information on the myFSEAP website is available on the mobile app and optimized for navigating on smart phones. The app offers a convenient way to access important information about EFAP services, as well also valuable self-help information to support you on your journey to make life, work better. With myFSEAP mobile, you can: Contact the EFAP (by phone or by submitting an online service request) directly from the app with the touch of a button Login to view information specific to their benefit Review EFAP services details and Frequently Asked Questions Access FSEAP Solutions health and wellness newsletters Conveniently access to self-help online resources and tools Search and scroll through a library of health and wellness articles on topics such as health & well-being, family & relationships, life, work & career, and more. Click on the icon below to install the app for your device, or search “myFSEAP” in your device’s store. To Login, go the menu, select Login, and enter your username and password (the same login credentials you use to access your myfseap page on this site). Forgot the username and password for your organization's EFAP? Contact EFAP .

Learn how FSEAP Canada protects your privacy and ensures confidentiality. Discover our commitment to safeguarding personal information for employees and families using our Employee and Family Assistance Programs (EFAP). Read our privacy policy for details on secure, ethical service delivery. PRIVACY & CONFIDENTIALITY Privacy and Confidentiality FSEAP provides confidential information, consultation, counselling and referral services for employees and eligible family members. Confidentiality is an important part of the bond of trust between FSEAP and you. All services provided by FSEAP are considered confidential*. All of the FSEAP personnel and counsellors sign confidentiality agreements and the counsellors are bound by a Code of Ethics. Confidentiality means: All communication between you and your EAP counsellor/consultant is private. No one from your workplace or private life will be given verbal or written confirmation of your attendance at counselling. Demographical and program utilization statistics shared with your employer or union are presented in a general, non-identifying way about the employee group as a whole, never identifying individuals. Case files are stored in a secure location and are not released to anyone without written consent or under court order. You can choose to sign a written consent giving permission for your counsellor to communicate with other health care providers, and/or other third parties; you may choose to do this in situations where it is in your best interest to involve them in supporting a plan for your treatment. *Under Provincial and Canadian Law, confidentiality is limited in instances where it is determined that you may present risk of harm to yourself and/or others, by a court order or through some other specific segments of legislation (for example, if it is determined that a child may be in need of protection). In those circumstances, your counsellor may have to report to the appropriate parties or authorities as required by law or ethics.